Part-Time Luxury Sales & Clienteling Expert

Ralph Lauren; Richmond; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ralph Lauren in Canada invites passionate Sales Ambassadors to join our team. You will deliver exceptional customer service, share detailed product knowledge, and offer personalized styling recommendations to every client.

You will drive personal business growth through clienteling, leveraging digital tools and building lasting relationships to exceed sales targets. As a brand ambassador, you will contribute to a positive team environment, uphold store standards, and participate in community

Qualifications

• Sales experience in a high-volume, premium environment preferred.
• Strong communication with customers and store personnel.
• Mobility around sales floor, dressing room, cashwrap, and office.
• Lift up to 30 lbs and stand/walk for long periods.
• Flexible schedule including days, evenings and weekends.
• Ability to build positive relationships with customers and team.

Responsibilities

• Deliver exceptional customer service with detailed product knowledge and personalized styling.
• Strategize personal business growth to increase clienteling and outreach.
• Support team to achieve monthly, quarterly and annual sales targets.
• Coach teammates to deliver customer-centric behaviors and relationship-building.
• Develop genuine connections with customers and tailor recommendations.

Skills

Customer service

Product knowledge

Personal styling

Clienteling

Sales-driven

Team collaboration

Adaptability

Remote vs in-person experience

Tools

Polo Connect

Job description

Ralph Lauren in Canada invites passionate Sales Ambassadors to join our team. You will deliver exceptional customer service, share detailed product knowledge, and offer personalized styling recommendations to every client.

You will drive personal business growth through clienteling, leveraging digital tools and building lasting relationships to exceed sales targets. As a brand ambassador, you will contribute to a positive team environment, uphold store standards, and participate in community