Luxury Brand Ambassador: Elevate Customer Experience

Ralph Lauren; Vancouver; On-site; CAD 23,000 - 32,000; Full time

Job summary

Ralph Lauren Corporation is seeking Brand Ambassadors to deliver a personalized shopping experience with a customer-first mindset. You will meet sales goals, maintain store standards, and support store operations in a fast-paced environment.

The role emphasizes fashion knowledge, team collaboration, and commitment to brand programs while providing an engaging customer journey across touchpoints.

Qualifications

• Retail experience in a high-volume or high-profile environment.
• Ability to communicate effectively with customers and store personnel.
• Flexibility to work a varied schedule including day/evening/weekends.

Responsibilities

• Provide excellent customer service with a customer-first mindset.
• Meet or exceed individual KPI targets and support sales goals.
• Collaborate with team to uphold brand standards and store policies.
• Assist customers in fitting rooms and with sizing while maintaining store standards.
• Support floor replenishment, merchandising, and store opening/closing duties.
• Contribute to training and share product knowledge with customers.

Skills

Customer service

Retail experience

Communication

Teamwork

Job description

Ralph Lauren Corporation is seeking Brand Ambassadors to deliver a personalized shopping experience with a customer-first mindset. You will meet sales goals, maintain store standards, and support store operations in a fast-paced environment.

The role emphasizes fashion knowledge, team collaboration, and commitment to brand programs while providing an engaging customer journey across touchpoints.