Part-Time Front Desk & Care Coordinator, Physiotherapy Clinic

Lifemark Health Group; Burnaby; On-site; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Opportunities for growth within a natl

Supportive administrative team

Nationally recognized Lifemark brand

Job summary

Lifemark Health Group, at its physiotherapy clinic in Burnaby, BC, is seeking a Front Desk Receptionist for a permanent part-time role. You will greet patients, manage intake information, assist with paperwork, and coordinate scheduling while supporting the Care Coordinator Manager and Clinic Director.

The ideal candidate will have a high school diploma, strong organizational skills, and experience in a health-care setting is an asset.

Qualifications

• High School Diploma, G.E.D. or equivalent.
• Strong organizational and multi-tasking skills in a busy and fast-paced work environment.
• Previous experience in a physiotherapy or private health care clinic setting is an asset.
• Excellent communication (verbal and written) and interpersonal skills.
• Computer savvy and data entry skills.
• Flexible and adaptable to change.
• Post secondary education in Medical Office Administration or related field considered an asset.

Responsibilities

• Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns.
• Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan.
• Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information.
• Coordinate scheduling of patient appointments and maintain the patient’s medical record.
• Collect payment at time of service and maintain accurate insurance claims to third party funders.
• Complete data entry and billing for third party funders.
• Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes.
• Provide administrative support to the Care Coordinator Manager and Clinic Director.

Skills

Customer service

Multitasking

Data entry

Phone etiquette

Office software

Adaptability

Medical office exposure

Education

High School Diploma or equivalent

Post secondary in Medical Office Administration or related field

Job description

Lifemark Health Group, at its physiotherapy clinic in Burnaby, BC, is seeking a Front Desk Receptionist for a permanent part-time role. You will greet patients, manage intake information, assist with paperwork, and coordinate scheduling while supporting the Care Coordinator Manager and Clinic Director.

The ideal candidate will have a high school diploma, strong organizational skills, and experience in a health-care setting is an asset.