Part-Time F&B Event Supervisor - Guest Experience

Calgary Stampede; Calgary; On-site; CAD 25,000 - 34,000; Part time

Job summary

The Calgary Stampede is seeking a F&B Event Supervisor to lead front-of-house teams during events. This casual part-time role requires flexible hours and weekend availability, ensuring client expectations and timelines are met while delivering world-class service.

You will supervise staff, coordinate with internal teams, assist with training, and help execute pre-function and post-event activities. ProServe and Food Safety certifications are preferred.

Qualifications

• Minimum of 2 years catering or restaurant experience in a supervisory role.
• Exceptional communication skills, able to speak clearly in groups or one-on-one.
• Must be available to work weekends and holidays, including early morning or late evening shifts.
• Must be able to lift, carry and balance heavy oval trays a distance of 30 m.
• ProServe Liquor Training and Alberta Food Safety Certification.
• High school or equivalent education.
• 18 years of age or older.

Responsibilities

• Interacting with guests and team members to ensure satisfaction and personalized service while identifying opportunities to improve guest experience.
• Responding quickly and proactively to all employee and guest concerns.
• Working closely with Sr. Event Supervisors and Team Leads to ensure client expectations and timelines are understood, and events are executed smoothly.
• Acting as the main F&B contact throughout the set up and delivery of event service.
• Ensuring all departmental standards and operating procedures are followed.
• Facilitating timely communication between FOH and BOH teams.
• Ensuring service staff are aware of menu items and dietary considerations.
• Supporting F&B Team Leads with post-event evaluations and feedback.
• Assisting with staff training and orientations for catering employees.
• Organizing detailed pre-function and post-event shift meetings.
• Recognizing team members for a job well done.

Skills

Supervisory experience

Communication skills

Physical ability

Weekend availability

Education

High school diploma

Job description

The Calgary Stampede is seeking a F&B Event Supervisor to lead front-of-house teams during events. This casual part-time role requires flexible hours and weekend availability, ensuring client expectations and timelines are met while delivering world-class service.

You will supervise staff, coordinate with internal teams, assist with training, and help execute pre-function and post-event activities. ProServe and Food Safety certifications are preferred.