Event Supervisor - Casual Part-Time

Calgary Stampede; Calgary; On-site; CAD 22,000 - 33,000; Part time

Job summary

Calgary Stampede is hiring for casual part-time Food & Beverage Floor Supervisors in Calgary. The role involves leading front-line staff, coaching, and performing opening/closing procedures with cashiers and bartenders to ensure excellent guest experiences.

We seek candidates with supervisory experience in food & beverage or retail, proven leadership, and strong problem-solving and relationship-building abilities. ProServe is required.

Qualifications

• Must have at least 6 months of supervisory experience in food & beverage or retail.
• Proven record of leadership skills.
• Must be able to build relationships with various stakeholders.
• Ability to problem solve and think quickly on their feet.
• Must have exemplary attention to detail.
• ProServe required.

Responsibilities

• Provide exceptional customer service to all guests in a prompt and friendly manner.
• Responsible for inventory control, which includes opening and closing counts, spillage, returns etc.
• Make sure that all the bars are ready to go before the bartenders arrive.
• Be available to pitch in on a bar if help is required.
• Troubleshoot issues and concerns with POS systems.
• Prioritize the guest experience by assisting with any guest concerns, to make sure that every guest leaves our venues satisfied.
• Assist in resolving staffing issues through mediating conflict and problem solving.
• Make sure that the bars are clean and ready to close at the end of the shift.

Skills

Supervisory experience

Leadership

Relationship building

Problem solving

Attention to detail

ProServe

Tools

POS systems

Job description

Calgary Exhibition & Stampede
CALGARY, AB T2P2K8, CAN

• Travel Required : No

Description

About the Calgary Stampede!

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We're Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

Position Summary

The Food & Beverage Floor Supervisor plays a key role in ensuring smooth and efficient daily operations while delivering an exceptional guest experience. In this hands-on leadership role, you will support front-line staff throughout their shifts, provide guidance and coaching as needed, and conduct opening and closing procedures alongside cashiers and bartenders. The successful candidate will help foster a positive team environment, maintain operational standards, and contribute to the ongoing success of the Food & Beverage team.

This is an exciting opportunity for individuals who enjoy leading by example, thrive in a fast-paced environment, and are eager to grow their leadership and hospitality skills.

These are casual part-time positions requiring flexibility to work a variety of shifts, including evenings, weekends, and holidays.

We are hiring for multiple positions under this posting.

Responsibilities

Responsibilities include, but are not limited to -

• Provide exceptional customer service to all guests in a prompt and friendly manner.
• Responsible for inventory control, which includes opening and closing counts, spillage, returns etc.
• Make sure that all the bars are ready to go before the bartenders arrive.
• Be available to pitch in on a bar if help is required.
• Troubleshoot issues and concerns with POS systems.
• Prioritize the guest experience by assisting with any guest concerns, to make sure that every guest leaves our venues satisfied.
• Assist in resolving staffing issues through mediating conflict and problem solving.
• Make sure that the bars are clean and ready to close at the end of the shift.

Qualifications

The ideal candidate will have the following background:

• Must have at least 6 months of supervisory experience in food & beverage or retail.
• Proven record of leadership skills.
• Must be able to build relationships with various stakeholders.
• Ability to problem solve and think quickly on their feet.
• Must have exemplary attention to detail.
• ProServe required.

The Calgary Stampede offers a unique and exciting work environment, an excellent total compensation package and the opportunity for advancement and employee training.

WHMIS

Novice

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Experience

3 years: Previous Food & Beverage, working in a bar and concession atmosphere.