Part-Time Eye Care Patient Experience Specialist

FYidoctors; Assiniboia; On-site; CAD 22,000 - 31,000; Part time

Benefits offered by this job

Bonuses (quarterly)

Growth opportunities

Collaborative culture

Training opportunities

Job summary

FYidoctors Assiniboia clinic is seeking a Patient Services Specialist to provide exceptional service in a fast-paced, patient-focused environment. This casual, part-time role offers 0–19 hours per week with the clinic open Monday to Thursday, on-site in Assiniboia, SK, Canada.

You will greet patients, assist with check-in/out, appointments, billing, and eyewear care while collaborating with the team. Join a patient-first organization that values teamwork and growth, with opportunities for

Qualifications

• Retail experience is an asset.
• Ability to multi-task in a fast-paced environment.
• Proficiency with MS Office Suite.
• Excellent communication and interpersonal skills.
• Collaborative, adaptable team player with growth mindset.

Responsibilities

• Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email.
• Perform pre-testing to support comprehensive eye care.
• Coordinate appointments, prepare prescription printouts, and manage billing and payments.
• Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear.
• Deliver exceptional customer service ensuring a positive patient experience.
• Support clinic operations by performing additional duties as required.

Skills

Customer service

Multitasking

MS Office proficiency

Communication

Team collaboration

Tools

MS Office Suite

Job description

FYidoctors Assiniboia clinic is seeking a Patient Services Specialist to provide exceptional service in a fast-paced, patient-focused environment. This casual, part-time role offers 0–19 hours per week with the clinic open Monday to Thursday, on-site in Assiniboia, SK, Canada.

You will greet patients, assist with check-in/out, appointments, billing, and eyewear care while collaborating with the team. Join a patient-first organization that values teamwork and growth, with opportunities for