Part Time Emergency Housing Support Worker

SOAR Community Services; Brantford; On-site; CAD 33,000 - 39,000; Part time

Benefits offered by this job

Starting wage $24.74/hour

Personal leave 24 hours

Fitness benefit

EAP for staff and families

RSP/TFSA for eligible staff

Supportive workplace

Job summary

SOAR Community Services in Brantford, ON, seeks a Part-Time Emergency Housing Support Worker to assist clients in securing emergency accommodations and access to shelter programs.

You'll deliver direct services, work with the Housing Services team, apply harm-reduction principles, and maintain documentation in electronic databases. A college diploma in Human/Social Services and 2 years' related experience are required.

Qualifications

• College diploma in a Human/Social Services field.
• Minimum of 2 years’ combined student placement and/or paid experience with individuals facing homelessness or related issues.
• Proficient in MS Office and familiar with databases.
• Access to reliable transportation.
• Able to manage occasional exposure to vicarious traumatic stress.
• Regular visits to client homes or public meetings, including possible smoking environments.

Responsibilities

• Deliver direct client service for vulnerable individuals in Brantford.
• Collaborate with the Housing Services team to ensure program delivery.
• Apply a harm reduction approach.
• Complete documentation in electronic databases per agency standards.
• Participate in department and sector case management meetings.
• Liaise with resources and referring agencies per client needs.

Skills

Trauma awareness

MS Office

Databases

Education

College diploma in Human/Social Services

Tools

MS Office

Databases

Job description

Type

Part-Time

Location

Brantford, ON

Salary

Starting at $24.74 per hour.

Positions

3

Posted

July 27, 2026

Expires

September 30, 2026

Hours of Work

Part Time – 0-40 hours per week. Schedule includes morning, afternoon, and night shifts ranging from 10-12 hours per shift. Weekends and statutory holidays included.

Duties

We are recruiting for a Part Time Emergency Housing Support Worker. This role is a vital part of our Housing program, supporting individuals in securing emergency accommodations, a warming and cooling centre, as well as our emergency shelter, Transitional Housing and Supportive Housing programs.

• Deliver direct client service for vulnerable and marginalized individuals accessing a safe space including access to basic amenities during extreme temperatures in the Brantford area.
• Work collaboratively with the Housing Services team in order to ensure program delivery to all clients.
• Integrate a harm reduction approach.
• Ensure all documentation, filing, and paperwork is completed according to Agency standards in multiple electronic databases for reporting requirements.
• Participate in department and sector case management meetings.
• Liaise with available resources and referring agencies according to client-identified prioritization of needs and interventions.

Qualifications

• Have a college diploma in a Human/Social Services field
• Have a minimum of 2 years’ combined student placement and/or paid experience working with individuals with substance use, mental health and/or concurrent disorders and/or individuals experiencing homelessness
• Proficient in MS Office and be familiar with databases
• Have access to reliable transportation
• Able to manage occasional exposure to vicarious traumatic stress
• Able to make regular visits to uncontrolled environments, such as client homes and public meeting locations. This may include exposure to smoking environments.

Eligibility

• Eligible to work in Canada
• Vacant Positions

Benefits

• Salary: Starting at $24.74 per hour.
• Time off: 24 hours of personal leave (pro-rated first year).
• Annual Fitness Benefit
• Employee Assistance Plan (EAP) for staff and their families.
• RSP/TFSA for eligible staff.
• A supportive, values-driven workplace that prioritizes your well-being.

Our Commitment to Job Seekers

SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant. We are grateful to have the opportunity to work in this community, on this territory. We also acknowledge that the settler population has been able to benefit from this beautiful land. We are all treaty members and will strive to act in solidarity with Indigenous Peoples and center their voices.

SOAR Community Services is committed to advancing equity, diversity, inclusion, and belonging within our workplace and across the communities we serve. We welcome applications from individuals with lived and living experience and from members of equity-deserving groups, including Indigenous, Black, and racialized communities, 2SLGBTQIA+ individuals, and persons with disabilities. We encourage applications from all qualified individuals. If you require accommodations as part of the hiring process, please let us know so that we may arrange for their provision

Personal information submitted will only be used for the purposes of the competition in accordance with the Freedom of Information and Protection of Privacy Act.