Part Time Day Diningroom Server - Stirling Park Retirement

Riverstone Retirement Communities; Ottawa; Hybrid; CAD 32,000 - 42,000; Full time

Job summary

Riverstone Retirement Communities in Ottawa is seeking a dining room server to support residents during meals and uphold high service standards while ensuring safe dining room operations.

The role emphasizes accommodating dietary needs, maintaining a tidy dining area, and collaborating with kitchen and reception teams to deliver a respectful, resident-centered experience. A patient, WHMIS-aware approach is essential.

Qualifications

• Food service experience with seniors preferred.
• Ability to learn and adapt in a care setting.
• Ability to lift heavy objects and stand/walk all day.
• Heat tolerance for kitchen areas.
• Provide residents with professional service and respect.
• Patience and tact with residents and families.
• Familiar with WHMIS and safe food handling.

Responsibilities

• Be present in dining room to greet residents at meal times.
• Serve meals with consideration of diets and preferences.
• Clear tables and operate dishwasher; hand wash as needed.
• Check daily dining room guest reservations with Reception.
• Store walkers outside dining room; ensure safety.
• Prepare tables to facility standards.
• Serve refreshments; assist catered functions.
• Advise Dining Room Manager on supplies.
• Perform other tasks as assigned.
• Follow policies and communicate via log.
• Complete Meal Monitor and shift tasks.
• Know and follow fire and safety programs.
• Follow up on missing residents with Reception.

Skills

Food service experience

Willingness to learn

Physical ability

Heat tolerance

Respect for residents

Patience and tact

WHMIS knowledge

Tools

Dishwasher operation

Job description

QUALIFICATIONS:

• Food service experience necessary, preferably with seniors.
• Willingness and ability to learn.
• Ability to lift heavy objects, stand and walk short distances throughout the day.
• Ability to tolerate heat from kitchen area.
• Ability to provide Residents with a professional and high standard of service and to treat all Residents with maximum respect at all times and be cognizant of Residents’ physical and mental challenges.
• Ability to provide an unusual level of patience and tact while dealing with Residents and family requests.
• Familiar with WHMIS and safe food handling.

JOB FUNCTIONS:

• To be present in the dining room and prepared to receive residents as they arrive for meals at the scheduled meal times.
• Serve food to residents observing special diet restrictions, resident preferences and follow outlined departmental procedures.
• Clear tables, load and safely operate dishwasher. Complete manual ware washing as required.
• Check the daily dining room guest reservations at Reception at the beginning of each shift to establish the number of guests, if any. Fill out Chit for guest meals and return to Reception. Advise the Cook on duty.
• Ensure walking aids (walkers) are stored outside the dining room. Walkers are not to stay in the dining room unless they are safely placed and are not tripping hazards.
• Prepare tables as per facility standards.
• Serve refreshments and catered functions are assigned.
• Advise Dining Room Manager of any supplies to be ordered.
• Any other task assigned by the management.
• Adhere to established policies and procedures.
• Communicate through department Communication Log.
• Complete daily Meal Monitor to track Resident food comments.
• Complete tasks listed on shift routine, and Cleaning Schedules.
• Complete other duties as assigned.
• Be knowledgeable of and practice facility’s fire and safety programs.
• Follow up on missing residents with Reception.