Part Time Cage Cashier-TIC

Great Canadian Entertainment; Gananoque; On-site; CAD 36,000 - 48,000; Full time

Job summary

Shorelines Casino Thousand Islands is seeking a Cage Cashier to join Great Canadian Entertainment in eastern Ontario. You will handle cash, assist guests, and help maintain a welcoming gaming environment.

The role requires a secondary school diploma, high-volume cash handling experience, and a customer-first mindset. Flexibility for evenings, weekends, holidays, and overnights is required based on business needs.

Qualifications

• People-focused and committed to service excellence.
• Proactive and solution-oriented with a drive to succeed.
• Secondary School Diploma; Post-secondary education an asset.
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication.
• Minimum 1 year of experience in high volume cash handling.

Responsibilities

• Exceed guests' expectations with outstanding customer service.
• Foster a positive team environment and support colleagues daily.
• Handle cash transactions including foreign currency, travellers cheques, and cash counts.
• Monitor and report discrepancies and suspicious cash activity.
• Redeem chips and gaming tickets for cash.
• Verify machine fills and jackpots; process credits.
• Open and close floats; manage cash floats.
• Document and reconcile transactions; assist deposits.
• Communicate with operational departments.
• Build strong relationships with guests and staff.
• Comply with licensing, health and safety regulations.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication

Proactive approach

Education

Secondary School Diploma

Post-secondary education an asset

Job description

Job Description

Ontario Gaming East Limited Partnership, a controlled affiliate of Great Canadian Gaming Corporation, is currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a CAGE CASHIER. This role will join our team at Shorelines Casino Thousand Islands. Under the direct supervision of the Operations Manager, Cage & Count or the Supervisor, Cage & Coin, this position is responsible for customer service, cash administration and cash counts while contributing to a safe and welcoming work environment for all employees. Ensures adherence to all policies and procedures. Above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleagues.

Duties And Responsibilities Include

• Exceeds guest expectations by providing outstanding customer service
• Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
• Handles cash transactions including but not limited to foreign currency exchange, traveler’s cheques, short pays, over payments, cash counts, coins and bills
• Monitors and reports all discrepancies and suspicious cash activities
• Redeems value chips and gaming tickets for cash
• Verifies and processes machine fills, machine jackpots, cancelled credits, as well as table fills and credits
• Issues opening floats to Slot Attendants (or others); reconciles closing floats
• Transfers and stores floats, keys and record keeping documents
• Documents and reconciles transactions; may reconcile bank deposits and prepare revenue reports
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and employees
• Complies with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Successful Candidates Will Demonstrate The Following Qualifications

• People-focused and committed to service excellence
• Proactive and solution-oriented with a drive to succeed
• Secondary School Diploma; Post-secondary education an asset
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Minimum 1 year of experience in high volume cash handling

Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights, based on business needs.

About Us

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here ,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!