Part-Time Banking Customer Experience Specialist

Scotiabank; Edmonton; On-site; CAD 21,000 - 30,000; Part time

Job summary

Scotiabank in Edmonton's 97th St & 132nd Ave Branch is seeking a Customer Experience Associate for 22.5 hours per week. You will greet customers, process daily transactions, and identify simple sales opportunities while guiding clients to digital and self-service banking tools.

Join a collaborative team, deliver friendly, professional service, and contribute to branch goals with a customer-first mindset. Flexible schedules and ongoing training support your career growth at Scotiabank.

Qualifications

• Proven customer service skills from work or community involvement.
• Ability to handle cash and transactions accurately.
• Strong knowledge of digital banking tools and self-service options.
• Excellent written and verbal communication, with a customer-centric approach.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based environment and contribute to a team.
• Show eagerness to learn and grow within Scotiabank.

Skills

Customer service

Cash handling

Digital banking

Communication

Tools

POS system

Job description

Scotiabank in Edmonton's 97th St & 132nd Ave Branch is seeking a Customer Experience Associate for 22.5 hours per week. You will greet customers, process daily transactions, and identify simple sales opportunities while guiding clients to digital and self-service banking tools.

Join a collaborative team, deliver friendly, professional service, and contribute to branch goals with a customer-first mindset. Flexible schedules and ongoing training support your career growth at Scotiabank.