Digital Banking & Customer Care Specialist

Scotiabank; Saskatoon; On-site; CAD 24,000 - 32,000; Part time

Job summary

Scotiabank in Saskatoon, SK is seeking a Customer Experience Associate for a 26.25 hour per week schedule. You will be the face of the branch, delivering friendly service and helping customers manage their banking needs.

Responsibilities include identifying customer needs, processing transactions, promoting digital and self-service options, and contributing to branch targets. Strong communication and a proactive service mindset are essential.

Qualifications

• Experience in customer service preferred.
• Comfortable promoting digital and self-service options.
• Strong communication and interpersonal skills.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Uncover and solve customers' needs and explain concepts clearly.
• Promote digital banking options and assist customers with self-service tools.
• Contribute to branch targets through proactive service and teamwork.
• Remain adaptable in a dynamic, target-driven environment.

Skills

Customer service

Sales

Digital banking

Communication

Job description

Scotiabank in Saskatoon, SK is seeking a Customer Experience Associate for a 26.25 hour per week schedule. You will be the face of the branch, delivering friendly service and helping customers manage their banking needs.

Responsibilities include identifying customer needs, processing transactions, promoting digital and self-service options, and contributing to branch targets. Strong communication and a proactive service mindset are essential.