Part-Time Banking Experience Specialist

Scotiabank; Burnaby; On-site; CAD 32,000 - 48,000; Full time

Benefits offered by this job

Career development

Internal training

Competitive benefits

Community impact

Job summary

Scotiabank is hiring a Customer Experience Associate at Brentwood Shopping Centre in Burnaby, BC. You will be the face of our branches, delivering exceptional service and helping customers achieve their financial goals.

You will build relationships, identify needs, and guide clients in digital and self-serve banking options while working a flexible schedule in a team-oriented environment.

Qualifications

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Responsibilities

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Job description

Scotiabank is hiring a Customer Experience Associate at Brentwood Shopping Centre in Burnaby, BC. You will be the face of our branches, delivering exceptional service and helping customers achieve their financial goals.

You will build relationships, identify needs, and guide clients in digital and self-serve banking options while working a flexible schedule in a team-oriented environment.