Paint Pro: Customer-First Home Improvement Guide

The Home Depot; Coquitlam; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot in Canada is seeking a Sales Associate who thrives on helping customers find the right solutions for their projects. You will greet shoppers, build product knowledge, and provide friendly, fast service in a busy retail environment.

You will engage with customers to assess needs, promote services, and support daily stock and store presentation. The role requires a flexible schedule, including evenings and weekends, and a focus on safety and teamwork.

Qualifications

• High School Diploma or equivalent
• 1 to 2 years Retail or Trade experience an asset

Responsibilities

• Ensures Customer Satisfaction
• Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
• Ask open ended questions about the customer's projects in order to determine their needs and level of expertise
• Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
• Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
• Educate customers about the whole project
• Using empowerment program when necessary to satisfy customers
• Execute daily stock maintenance: all products signed, displayed, and clean

Skills

Interpersonal skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot in Canada is seeking a Sales Associate who thrives on helping customers find the right solutions for their projects. You will greet shoppers, build product knowledge, and provide friendly, fast service in a busy retail environment.

You will engage with customers to assess needs, promote services, and support daily stock and store presentation. The role requires a flexible schedule, including evenings and weekends, and a focus on safety and teamwork.