Overnight Supervisor

Shoppers Drug Mart; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

Join a community-focused store as a part-time team member. You'll ensure compliance with policies, train staff, and provide excellent customer service. Enjoy flexible schedules and a supportive work environment while contributing to community health and beauty services.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Organized with knowledge of products and supplies.

Responsibilities

• Ensure cashier/merchandising staff comply with store policies.
• Train cashiers/merchandisers in job functions.
• Resolve customer issues according to established guidelines.

Skills

Planning

Problem-solving

Judgment

Job description

Time Type: Part time

Posted on: Posted 6 Days Ago

Application Deadline: End Date: May 30, 2025 (14 days left to apply)

Job Requisition ID: R2000563624

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

Summary:

Duties & Responsibilities:

Human Resources:

• Ensure cashier/merchandising staff comply with all store policies and operating procedures.
• Train cashiers/merchandisers in job functions.
• Provide ongoing guidance and instruction.

Loss Prevention:

• Implement loss prevention standards, manage daily cash office inventory, cashier tracking, tracking sheets, and PC Optimum procedures.

Customer Service:

• Ensure store employees present a proper image to the public in accordance with the Uniform Policy.
• Answer inquiries regarding product location, rainchecks, etc.
• Resolve customer issues according to established guidelines (refunds, exchanges, etc.).
• Promote the CSI Survey.

Merchandising:

• Ensure shelves are clean and organized with proper rotation.
• Set up and take down product displays as directed by the AFSM/FSM.

General:

• Maintain standards of housekeeping and store image.
• Comply with all Health and Safety requirements.
• Perform clerical and banking duties as needed.
• Follow all store policies and procedures.
• Execute loss prevention policies and procedures.
• Perform other duties, including cashier duties when necessary.

Qualifications:

• Planning, judgment, and decision-making skills.
• Independent thinking related to organizing the store.
• Problem-solving skills to ensure customer satisfaction.

Experience:

• Organized with knowledge of products and supplies.

J2WFSM, J2WRTL

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while benefiting from the support of a national brand. Enjoy a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care more about your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network embrace Canada's diversity as an opportunity to better serve their communities. They aim to reflect the nation’s evolving diversity in their products, staff, and store culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We also believe that legal compliance is about doing the right thing. Upholding the law is part of our Code of Conduct—it reinforces what our customers and stakeholders expect from us.