Overnight Public Spaces Attendant

Fairmont Hotels & Resorts; Fairmont Hot Springs; On-site; CAD 29,000 - 34,000; Full time

Benefits offered by this job

Staff accommodation on-site

Free meal per shift

Comprehensive benefits package

Pension plan with employer match

Employee travel program

Discounts at resort outlets

Job summary

Fairmont Banff Springs is seeking a Night Public Spaces Attendant to maintain pristine public areas and support a smooth overnight operation. The role runs nights from 10:30 pm to 7:00 am in a collaborative team environment.

Starting rate is $21.08 per hour with increases after six months and at three years. This full-time permanent position can be arranged as seasonal depending on commitment and hotel needs.

Qualifications

• Proficient in English (verbal and written)
• Minimum 1 year of supervisory experience in hotel housekeeping
• Experience with Hotel Property Management Systems (e.g., Micros-Fidelio)
• Proven ability to train and coach staff
• Strong organizational and communication skills
• High attention to detail with ability to work efficiently and independently

Responsibilities

• Clean assigned public areas throughout the hotel
• Empty garbage in all public areas and clean public area restrooms
• Clean mirrors, inside of windows, wipe and dust all surfaces; keep brass shiny
• Move and place furniture back to its original place
• Vacuum carpets where needed
• Report necessary maintenance items
• Communicate with Maintenance regarding guest rooms and public areas
• Adhere to hotel environmental policies and initiatives

Skills

English proficiency

Supervisory experience

Hotel PMS

Staff training

Organizational skills

Attention to detail

Tools

Hotel PMS (Micros-Fidelio)

Job description

Who We Are

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Company Description

Who We Are

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Reporting to the Night Public Supervisor, the Night Public Spaces Attendant ensures all public areas of the hotel are clean and tidy. This role is perfect for detail-oriented individuals who take pride in maintaining high standards of cleanliness. Enjoy working night shifts from 10:30 pm until 7 am in a dynamic and supportive team environment.

Starting Rate: $21.08 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $25.12

This position is full-time permanent, should you be interseted in seasonal this can be arranged as well depending on your comminment.

Job Duties Include

• Responsible for following all established and future Standard Operating Procedures (SOP’s). These will include but are not limited to reporting to work, signing in and out of master, sectional or general keys, sequence of service, and lost & found
• Clean assigned public areas throughout the hotel
• Empty garbage in all public areas and clean public area restrooms
• Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
• Responsible for moving and placing furniture back to its original place
• Vacuum carpets where needed
• Report necessary maintenance items
• Communicate effectively with the Maintenance department regarding guest rooms and public areas
• Adhere to all hotel environmental policies, programs and initiatives

Qualifications

Your Skills and Qualifications:

• Proficient in English (verbal and written)
• Minimum 1 year of supervisory experience in hotel housekeeping
• Experience with Hotel Property Management Systems (e.g., Micros-Fidelio)
• Proven ability to train and coach staff
• Strong organizational and communication skills
• High attention to detail with ability to work efficiently and independently

Job Perks & Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Aff -
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.