Overnight Member Experience Specialist

Planet Fitness; Halifax; On-site; CAD 19,000 - 28,000; Full time

Job summary

Taymax Group is hiring a Member Services Representative for our Halifax fitness club. You will greet members and guests, handle front desk tasks, sign up new members, provide tours, and support the club manager while ensuring a positive experience in the facility.

The role emphasizes customer service, teamwork, and reliability, with base pay of $17.00 per hour and opportunities to contribute to a welcoming Judgement Free Zone environment.

Qualifications

• HS diploma or GED required.
• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are essential.
• Ability to work independently and as part of a team.
• Positive, upbeat attitude and passion for fitness.

Responsibilities

• Greet members, prospective members and guests with excellent customer service.
• Answer phones in a friendly manner and assist callers.
• Check members into the system and sign up new members with rate calculations.
• Take tours for prospective members and assist Club Manager as needed.
• Facilitate updates to member accounts and respond to questions promptly.
• Assist in maintaining club cleanliness and daily task completion.
• Support front desk operations and routine cleaning duties as required.

Skills

18+ years

Customer service

Basic computer skills

Punctuality

Teamwork

Communication

Education

High School diploma or GED

Job description

Taymax Group is hiring a Member Services Representative for our Halifax fitness club. You will greet members and guests, handle front desk tasks, sign up new members, provide tours, and support the club manager while ensuring a positive experience in the facility.

The role emphasizes customer service, teamwork, and reliability, with base pay of $17.00 per hour and opportunities to contribute to a welcoming Judgement Free Zone environment.