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An established industry player is seeking a Lead Guest Services Team Member to supervise store operations and deliver exceptional customer service. This role requires a self-motivated individual who can assist managers and foster a customer-focused culture. The ideal candidate will have a background in retail operations and be flexible to work various shifts. Join a dynamic team dedicated to providing quality service and ensuring a welcoming environment for all guests. This position offers competitive pay and a range of benefits, making it an exciting opportunity for those looking to grow in the retail sector.
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division is a top fuel supplier, operating one of the largest tanker fleets and providing critical services to oil operations in major basins. We support a diverse portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing.
Founded in 1958 by Jim A. Haslam II and led by CEO Adam Wright, our founding values, people-first culture, and commitment to giving back remain central to our mission. Whether serving guests, team members, or trucking companies, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Military veterans are encouraged to apply.
The Lead Guest Services Team Member supervises employees and manages the overall store operations. The ideal candidate will possess excellent customer service skills to effectively respond to customer needs. They should be self-motivated and willing to assist managers with tasks necessary to maintain a well-run and clean facility. Knowledge of store operations and a commitment to quality and customer service are essential.
Starting between: $17.20 - $20.75 per hour