Overnight Lead Cashier

Pilot Flying J; Ayr; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Lead Guest Services Team Member to oversee store operations and ensure exceptional customer service. This role is pivotal in fostering a customer-focused culture and requires a self-motivated individual who thrives in a collaborative environment. With a commitment to quality, the ideal candidate will help maintain a well-functioning facility while supporting a dedicated team. Join a company that values its people and offers a range of benefits, including fuel discounts and extensive training programs, making it an exciting opportunity for anyone looking to grow in the retail sector.

Benefits

Fuel Discount

Weekly Pay

RRSP (for Full-Time Employees)

Extended Health Care Benefits

AD&D Insurance

Life Insurance

Adoption Assistance

Tuition Reimbursement

Extensive Training Program

Qualifications

• Experience in retail operations and customer service.
• Ability to work collaboratively with team members.

Responsibilities

• Supervise store employees and operations.
• Assist managers to maintain well-functioning facilities.

Skills

Customer Service Skills

Retail Operations Knowledge

Collaboration Skills

Flexibility in Schedule

Tools

Computers

Calculators

Job description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division is a top fuel supplier, operating one of the largest tanker fleets and providing essential services to oil operations in key basins. We support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing.

Founded in 1958 by Jim A. Haslam II and led by CEO Adam Wright, our founding values, people-first culture, and commitment to giving back remain core to our identity. Whether serving guests, team members, or trucking partners, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under applicable law.

Military encouraged to apply.

Job Description

Lead Guest Services Team Members supervise store employees and operations. The ideal candidate will possess excellent customer service skills to meet customer needs, be self-motivated, and assist managers with tasks to maintain well-functioning facilities. Knowledge of store operations and our commitment to quality and customer service is essential.

Pay Rates Starting between: $17.20 - $20.75 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Excellent customer service skills and ability to foster a customer-focused culture
• Proficiency with calculators, computers, and other equipment
• Ability to work collaboratively with team members, customers, vendors, and corporate staff
• Flexible schedule including nights, days, weekends, and holidays
• Background check required

Additional Benefits

• Fuel Discount
• Weekly Pay
• RRSP (for Full-Time Employees)
• Extended Health Care Benefits (for Full-Time Employees)
• AD&D Insurance (for Full-Time Employees)
• Life Insurance (for Full-Time Employees)
• Adoption Assistance
• Tuition Reimbursement
• Extensive Training Program