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An established industry player is seeking a Lead Guest Services Team Member to supervise store operations and enhance customer experiences. The ideal candidate will excel in customer service, ensuring a clean and welcoming environment while collaborating with team members. This role offers a competitive hourly wage and numerous benefits, including health care and tuition reimbursement. Join a company that values its employees and is committed to community engagement, making a difference in the lives of customers and team members alike.
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division is a top fuel supplier, operating one of the largest tanker fleets and providing essential services to oil operations in key basins. We support a diverse portfolio of brands with expertise in supply chain management, retail operations, logistics, transportation, technology, digital innovation, construction, maintenance, human resources, finance, sales, and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, we uphold our founding values, people-first culture, and commitment to community. Whether serving guests, team members, or trucking partners, our goal is to fuel people and keep North America moving.
We are an equal opportunity employer and encourage all qualified applicants to apply. Military veterans are encouraged to apply.
Job Description
Lead Guest Services Team Members supervise store employees and oversee daily operations. The ideal candidate will possess excellent customer service skills, respond effectively to customer needs, and be self-motivated to assist managers in maintaining a well-run, clean, and welcoming facility. Knowledge of store operations and a commitment to quality and customer service are essential.
Pay Rates: Starting from $17.20 to $20.75 per hour
Minimum Qualifications:
Additional Benefits: