Overnight Concierge

Different Technologies Pty Ltd.; Richmond; On-site; CAD 30,000 - 32,000; Part time

Job summary

Cleantech in Richmond, BC is seeking an Overnight Concierge to provide exceptional customer service, manage resident needs, and support smooth daily operations. This part-time weekend role centers on security, information, and coordination with vendors and management.

The position requires hospitality experience, strong problem-solving, and proficiency with basic computer tools. You will work Saturday–Sunday, 12 AM–8 AM, earning $22.00-$23.00 per hour in a 8-hour shift.

Qualifications

• Flexibility, availability, and the ability to address requests promptly.
• Proven experience in hospitality, customer service, or related fields.
• Ability to multitask and handle high-pressure situations.
• Strong problem-solving and organizational skills.
• Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).

Responsibilities

• Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
• Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
• Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
• Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
• Administrative Support: Handle administrative tasks, such as managing reservations, maintaining records, and assisting with resident communications.
• Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
• Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
• Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
• Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.

Skills

Hospitality experience

Customer service

Multitasking

Problem solving

Organizational skills

Computer basics

Tools

Microsoft Office

Scheduling software

Job description

Join Our Team as Overnight Concierge!

We are seeking a dependable and professional Overnight Concierge to our team. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.

Key duties & responsibilities:

• Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
• Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
• Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
• Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
• Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
• Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
• Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
• Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
• Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.

Requirements:

• Flexibility, availability, and the ability to address requests promptly.
• Proven experience in hospitality, customer service, or related fields.
• Ability to multitask and handle high-pressure situations.
• Strong problem-solving and organizational skills.
• Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).

Job Type: Part-time, Saturday - Sunday

Starting date: ASAP

Shift Timings:

• 8 hours shift
• Saturday - Sunday, 12 AM - 8 AM

Salary: $22.00 - $23.00 per hour

Experience:

• Concierge / Security - minimum 1 year

Location: Richmond, BC

Why Work at Cleantech?

Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a clear path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker or leadership roles, creating a fulfilling and rewarding career.