Outside Sales Representative

Action Furnace; Red Deer; Presencial; CAD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

RRSP Matching Program

Benefits including medical, dental, &H

Company supplied iPhone and iPad

Dispatch from home

Flexible schedule

Descripción de la vacante

Action Furnace Inc. in Alberta seeks an Outside Sales Representative to deliver in-home consultations and close residential HVAC sales. You will prospect, present solutions, and guide customers through the installation process with a focus on service and value.

The role requires excellent communication, independence, and a track record in sales; HVAC or construction experience is a plus. A valid driver's license and reliable transportation are essential as is a commission-based compensation

Formación

• 5+ years of relevant professional sales experience.
• Excellent customer service and communication skills.
• Valid driver’s license for 3+ years, clean driving abstract, reliable transportation.
• HVAC or construction trade experience is an asset.
• Ability to work independently and in a team; commission-based role.

Responsabilidades

• Conduct in-home consultations to assess HVAC requirements and propose solutions.
• Develop and present detailed proposals with installation plans and cost estimates.
• Close sales and secure commitments; address objections with clear information and guidance.
• Follow up to ensure satisfaction and foster long-term relationships.
• Track performance metrics and participate in training to improve sales techniques.

Conocimientos

Valid driver’s license

Excellent customer service

Communication skills

5+ years sales experience

Commission sales

Independent & team oriented

Positive mindset

HVAC or construction knowledge (asset)

Descripción del empleo

We are hiring Outside Sales Representatives!

Action Furnace is a residential HVAC company located in Alberta. Our focus is to continuously provide our customers with an exceptional experience pillared by integrity, teamwork, learning, teaching, and embracing change.We provide above average compensation, an amazing benefits plan, RRSPs, and the opportunity to grow within the company! We know that when our people are happy, so are our customers.

Reporting to the Director of Edmonton Operations, the Outside Sales Representative will be responsible for giving world-class in-home presentations and closing sales in homes. They will engage in prospecting and collaborate with other departments to ensure customer satisfaction. The ideal candidate will possess excellent communication and interpersonal skills, be able to work independently, and be passionate about providing customers with the highest level of service.

Perks and benefits to working at Action Furnace:

• RRSP Matching Program
• Benefits including medical, dental, and health spending account
• Company supplied iPhone and iPad
• Dispatch from home
• Flexible schedule

Responsibilities:

This position will include, but not be limited to the following:

Customer Consultation and Needs Assessment

• Conduct in-home visits to engage with customers and understand their specific HVAC requirements.
• Perform thorough assessments of existing HVAC systems and home environments.
• Listen actively to customer concerns and questions to tailor recommendations effectively.

Solution Development and Proposal Creation

• Prepare detailed proposals that outline recommended systems, installation plans, and cost estimates.
• Explain technical information in an accessible manner, helping customers make informed decisions by understanding the long-term benefits of their proposed solutions.

Sales and Closing

• Present proposals to customers in a clear and persuasive manner, highlighting key benefits and value propositions.
• Address any objections or concerns by providing clear, factual information and professional advice.
• Utilize strong closing techniques to secure commitments and finalize sales contracts.
• Maintain up-to-date knowledge of products, services, and industry trends to better serve customers.

Follow Up and Relationship Management

• Build and maintain long-term relationships with customers to encourage repeat business and referrals.
• Serve as a trusted advisor, keeping customers informed about maintenance, upgrades, and seasonal promotions.
• Conduct post-sale follow-ups to ensure customer satisfaction and address any questions or issues.

Metrics and Continuous Improvement

• Track and analyze individual performance metrics including sales targets, conversion rates, and customer feedback.
• Commit to a continuous improvement mindset, consistently seeking ways to improve the sales process and customer experience.
• Participate in regular training sessions and team meetings to enhance sales techniques and product knowledge.
• Provide feedback to management on market trends and customer insights to help shape future strategies.

Qualifications:

• Valid drivers license for 3+ years, clean drivers abstract, and reliable transportation
• Excellent customer/member service and communication oriented
• 5+ years of relevant professional sales experience
• Strong problem-solving skills
• Ability to work independently and in a team environment
• Ability to thrive in a commission sales role
• Positive mindset
• HVAC or construction trade experience is an asset

Values:

• Commitment to Teaching and Learning – Demonstrates ownership of work, ability to help others by encouraging, motivating, and coaching.
• Integrity – Demonstrates ability to follow through on commitments – Do the right thing.
• Embrace Change – Demonstrates a “can do” mentality and takes on an assertive approach to welcoming changes set out by the leadership team.
• Team Player – Ability to work collaboratively with others to achieve company objectives.