Outside Sales Representative

Diamond Ice Systems; Burnaby; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading company in the refrigeration and food equipment industry is seeking an Outside Sales Representative to develop and maintain client relationships. This role focuses on driving sales growth and providing consultative support to clients in the commercial sector. Ideal candidates will have a strong sales background and technical knowledge of refrigeration systems. The company offers a competitive salary, benefits, and a supportive work environment.

Benefits

Annual Bonus Program

Competitive vacation package

Rich benefits package

Matching RRSP program

24/7 Employee Assistance Program

Qualifications

• Proven experience in outside sales, preferably in refrigeration or commercial food equipment.
• Solid technical knowledge of commercial refrigeration systems.
• Proficiency in CRM systems and Microsoft Office Suite.

Responsibilities

• Build and maintain long-term relationships in the refrigeration and foodservice equipment industries.
• Identify and pursue new business opportunities in the commercial refrigeration market.
• Conduct regular on-site visits to understand client operations and present new solutions.

Skills

Communication

Interpersonal Skills

Problem Solving

Sales Skills

Organizational Skills

Education

Valid driver's license

Tools

CRM systems

Microsoft Office Suite

Job description

Diamond Ice Systems is a proudly Canadian-owned and operated family wholesaler specializing in refrigeration, food equipment, and HVAC solutions. For over 25 years, we've been a trusted partner for trades professionals, delivering high-quality products, parts, and exceptional customer service. Our commitment to innovation and customer success has made us a leader in the industry.

The Opportunity:

Scope of the Position

We are seeking a dynamic and results-oriented Outside Sales Representative to join our growing team. This role is centered on developing and maintaining strong client relationships within the commercial refrigeration and food service equipment sectors. The ideal candidate will be passionate about helping businesses find the right solutions for their kitchen and cooling needs while driving sales growth across our product lines. While HVAC-R knowledge is valuable, this role will have a primary emphasis on refrigeration systems and food equipment applications.

Duties and Responsibilities:

• Build and maintain long-term relationships with professionals in the refrigeration and foodservice equipment industries, including restaurants, grocery chains, convenience stores, and food production facilities.
• Actively identify and pursue new business opportunities within the commercial refrigeration and food equipment market.
• Provide consultative sales support by offering technical insights and product recommendations that align with customer needs and operational goals.
• Conduct regular on-site visits to understand client operations, present new solutions, and resolve concerns effectively.
• Stay informed on industry trends, new product innovations, and compliance requirements in the refrigeration and foodservice space.
• Deliver compelling product presentations and demonstrations, clearly explaining features, benefits, and ROI.
• Utilize CRM software to maintain accurate sales records, customer interactions, and pipeline activity.
• Consistently meet or exceed sales goals while maintaining strong margins.
• Collaborate cross-functionally with internal teams such as customer service, procurement, and logistics to ensure excellent client support.
• Assist with periodic inventory counts and contribute to ongoing process improvements.
• Travel throughout the assigned territory to support client needs and attend relevant trade shows or events.

Skills and Qualifications:

• Proven experience in outside sales, preferably within the refrigeration or commercial food equipment industries.
• Solid technical knowledge of commercial refrigeration systems, food equipment, or cold storage solutions.
• Strong communication and interpersonal skills with the ability to build trust and close deals.
• Proactive, self-driven attitude with a focus on achieving measurable results.
• Excellent organizational and problem-solving skills.
• Proficiency in CRM systems and Microsoft Office Suite or equivalent productivity tools.
• Valid driver's license with a clean driving record and willingness to travel locally.
• Ability to thrive in a fast-paced, customer-focused environment.

What We Offer:

The target salary range for this position is $65,000 to $85,000 CAD. The pay range for this position is a general guideline only. The salary will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data.

It's not all about work. That's why we support and recognize our team members with a range of benefits:

• Diamond Ice Systems is an entrepreneurial company - we don't micromanage.
• Annual Bonus Program
• Competitive vacation package.
• Stay healthy with our rich benefits package.
• With our matching RRSP program, protect your future with our RRSP.
• Access a 24/7 Employee Assistance Program.

Diamond Ice Systems is an equal-opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.

Travel Required

Yes . Must have a valid Class 5 drivers license

Qualifications

Skills

Required

Intermediate

Preferred

HVAC Experience

Intermediate

Behaviors

Preferred

Enthusiastic

: Shows intense and eager enjoyment and interest

Team Player

Team Player

: Works well as a member of a group

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Dedicated

: Devoted to a task or purpose with loyalty or integrity