Outside Sales Engineer - Johnson Barrow

Ambient Enterprises; Kelowna; On-site; CAD 70,000 - 135,000; Full time

Job summary

A leading HVAC solutions provider in Kelowna is looking for an Outside Sales Engineer. The successful candidate will leverage their HVAC expertise to drive business growth and build solid relationships with customers and contractors. This role demands a bachelor's degree in mechanical engineering or equivalent experience, and offers a competitive compensation ranging from $70k to $135k CAD, plus commission.

Qualifications

• 3 years of experience in direct selling or marketing of HVAC products.
• 3 years of business development and relationship management experience in the HVAC industry.
• Experience with pre-sale and post-sale support for HVAC equipment.

Responsibilities

• Establish and maintain relationships with contractors and engineers.
• Drive sales growth and develop new business opportunities.
• Provide technical expertise on system design and product selection.

Skills

Sales and marketing

Technical support for HVAC equipment

Customer relationship management

Organizational and communication skills

Problem-solving abilities

Proficiency in Microsoft Windows applications

Education

Bachelor's degree in mechanical engineering or equivalent experience

Job description

Overview

As an Outside Sales Engineer, you will be responsible for driving business growth and building strong relationships with customers, contractors, and engineering firms in the Pacific Northwest. Utilizing your HVAC product knowledge and applications expertise, you will identify and develop new business opportunities, manage sales processes, and ensure quality customer support. This position plays a critical role in achieving annual sales targets while contributing to the long-term development of the region’s business.

Key Responsibilities

• Establish and maintain strong relationships with owners, engineers, contractors, and end-users.
• Identify and develop opportunities with new and existing customers using HVAC product knowledge and applications expertise.
• Drive annual sales growth and secure long-term business opportunities in the Northwest region.
• Provide technical expertise on system design, product selection, and specification writing.
• Prepare detailed sales proposals, estimates, and take-offs tailored to customer needs.
• Manage projects from the design phase through commissioning, ensuring quality and customer satisfaction.
• Facilitate smooth communication and workflow between branch office staff, customers, and partners.
• Process and analyze feasibility assessments and bid documents for potential projects.
• Maintain and expand your technical product knowledge to better serve customer needs.
• Deliver high standards of customer support throughout the sales cycle and beyond.

Education and Experience

• Bachelor’s degree in mechanical engineering*
• Three years of experience direct selling, marketing, or designing HVAC products for mechanical contractors or design engineers.
• Three years of business development and relationship management within the HVAC industry.

Skills and Qualifications

• Three years’ experience in Sales and marketing, with the ability to strategically present HVAC equipment solutions to mechanical contractors and engineers, including mentoring quotations and presenting proposals.
• Three years’ technical experience in pre-sale and post-sale support for HVAC equipment from over 100 manufacturers.
• Three years’ experience utilizing customer relationship management skills, including anticipating and meeting customer needs effectively.
• Three years of experience using organizational and communication skills to manage jobs at various stages of development.
• Three years’ experience creatively and proactively utilizing problem-solving abilities to address application issues, delivery delays, billing discrepancies, and job site concerns.
• Five years’ experience and proficiency in Microsoft Windows applications for selection, pricing, quoting, submittals, ordering, expediting, and billing for HVAC projects, as well as effective communication with factories and customers.

* in lieu of a Bachelor’s degree in mechanical engineering, will accept an additional 2 years of experience as delineated above.

Pay Range: $70k-$135k CAD, 40% GP commission

Johnson Barrow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.