HVAC Service Sales Manager

Johnson Controls, Inc.; Brampton; On-site; CAD 110,000 - 165,000; Full time

Benefits offered by this job

Competitive bonus plan

Competitive benefits package

Job summary

Johnson Controls, Inc. in Brampton, Canada, is seeking a results-driven HVAC Service Sales Leader to drive profitable growth and deepen service revenue across key accounts.

You will build strong owner relationships, forecast demand, and align staffing to market needs. You will lead a high-performing sales team, collaborate across service, systems, controls, and engineering, and ensure value-based selling with clear scope and expectations.

Qualifications

• Bachelor degree in Business, Marketing, or equivalent experience.
• Five to eight years of progressive HVAC building systems, services, controls, or related sales experience, including direct leadership of sales talent.
• Demonstrated ability to grow service revenue, improve margin outcomes, build customer retention, and manage both short-cycle service and longer-cycle project opportunities.
• Strong executive presence with owners and senior internal partners.
• Proven ability to coach sellers, diagnose performance gaps, influence without authority, and lead through change, ambiguity, and pressure.
• Commercial knowledge of HVAC service contracts, retrofits, controls, mechanical contractor economics, cost-to-serve, labor constraints, and forecast accuracy would be an asset.

Responsibilities

• Lead the HVAC Service sales business to deliver profitable secured growth, recurring service revenue, and stronger market penetration.
• Build long-term customer relationships with owners and key target accounts, anchored in customer outcomes such as uptime, energy efficiency, compliance, and lifecycle cost.
• Develop and execute account, pipeline, forecast, and staffing plans that support balanced growth across service agreements, controls retrofits, mechanical retrofits, labor and materials.
• Lead a high-performing sales team through clear expectations, consistent coaching, development plans, and accountability to JCI Sales Management Disciplines.
• Run disciplined forecast, pipeline, deal-review, and account-planning rhythms with documented next steps, stakeholders, close plans, and clean handoffs to operations.
• Coach sellers on customer-facing behaviors, value-based selling, full-scope JCI solutions, and selling work with accurate scope and aligned expectations.
• Partner closely with service, systems, controls, engineering, installation, and branch operations to improve customer ease of doing business.
• Use data, funnel rigor, market insight, and financial acumen to improve pipeline quality, pricing discipline, margin performance, and resource allocation.
• Recruit, develop, retain, and prepare sales talent for current and future roles while creating a team environment with clarity, fairness, and consistent coaching.
• Model Zero Harm, ethical selling, contract integrity, compliance, and high business standards at all times.

Skills

Executive presence

Coaching sales team

Forecasting & pipeline

Value-based selling

Data-driven decisions

Education

Bachelor's degree in Business/Marketing or equivalent experience

Job description

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

• Lead the HVAC Service sales business to deliver profitable secured growth, recurring service revenue, and stronger market penetration.
• Build long-term customer relationships with owners and key target accounts, anchored in customer outcomes such as uptime, energy efficiency, compliance, and lifecycle cost.
• Develop and execute account, pipeline, forecast, and staffing plans that support balanced growth across service agreements, controls retrofits, mechanical retrofits, labor and materials.
• Lead a high-performing sales team through clear expectations, consistent coaching, development plans, and accountability to JCI Sales Management Disciplines.

How you will do it

• Run disciplined forecast, pipeline, deal-review, and account-planning rhythms with documented next steps, stakeholders, close plans, and clean handoffs to operations.
• Coach sellers on customer-facing behaviors, value-based selling, full-scope JCI solutions, and selling work with accurate scope and aligned expectations.
• Partner closely with service, systems, controls, engineering, installation, and branch operations to improve customer ease of doing business.
• Use data, funnel rigor, market insight, and financial acumen to improve pipeline quality, pricing discipline, margin performance, and resource allocation.
• Recruit, develop, retain, and prepare sales talent for current and future roles while creating a team environment with clarity, fairness, and consistent coaching.
• Model Zero Harm, ethical selling, contract integrity, compliance, and high business standards at all times.

What we look for

• Bachelor degree in Business, Marketing, or equivalent experience.
• Five to eight years of progressive HVAC building systems, services, controls, or related sales experience, including direct leadership of sales talent.
• Demonstrated ability to grow service revenue, improve margin outcomes, build customer retention, and manage both short-cycle service and longer-cycle project opportunities.
• Strong executive presence with owners and senior internal partners.
• Proven ability to coach sellers, diagnose performance gaps, influence without authority, and lead through change, ambiguity, and pressure.
• Commercial knowledge of HVAC service contracts, retrofits, controls, mechanical contractor economics, cost-to-serve, labor constraints, and forecast accuracy would be an asset.

HIRING SALARY RANGE: $110,000-$165,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

• Thisrole offersacompetitiveBonusplanthat willtakeinto accountindividual,group, and corporate performance.
• This position includes a competitive benefits package.

The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Ustab on the Johnson Controls Careers site at About us - Johnson Controls Careers