Outside Sales & Design Consultant

Container Store; Vancouver; On-site; CAD 35,000 - 120,000; Full time

Job summary

An established industry player in storage and organization solutions is seeking a dynamic Outside Sales and Design Consultant. This full-time role offers a competitive commission-based compensation structure, allowing you to earn based on your sales performance. You will be responsible for delivering exceptional service and custom designs, managing projects from consultation to installation, and building lasting customer relationships. Join a collaborative team that values creativity, customer satisfaction, and community connections, while enjoying a comprehensive benefits package that supports your work-life balance and career growth.

Benefits

Health, Dental, and Vision Plans

401(k) Retirement Savings Plan

Paid Time Off

Gym Membership Discounts

Employee Discounts on Products

Flexible Spending Accounts

Parental Leave Policies

Service Awards and Recognition Programs

Qualifications

• 2-5 years of outside sales experience preferred.
• Knowledge of design principles and trends in custom spaces.

Responsibilities

• Meet or exceed personal sales goals and manage multiple customer projects.
• Design and sell aesthetically appealing solutions for homes.

Skills

Sales Experience

Customer Relationship Management

Design Principles Knowledge

Communication Skills

Time Management

Problem Solving

Networking Skills

Education

College Degree

Tools

Salesforce

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

The Outside Sales and Design Consultant is an experienced sales professional who excels in delivering exceptional service, custom designs, and organizational solutions for homes. They design and sell a full range of custom spaces including premium solutions, Elfa systems, and general merchandise through in-home appointments. They manage and coordinate all project phases from consultation and design to installation and organizing. Their primary responsibility is to create a seamless customer experience, build repeat clientele, generate referrals, and develop new leads in addition to those provided by TCS. This role is part of the Custom Spaces Outside Sales and Design team for the local market. It is a full-time, exempt position with a competitive commission-based compensation structure, with earnings tied directly to individual sales performance.

• This position will serve the DFW area, with the nearest store location based in Fairview, TX.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives.We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

• Consistently meets or exceeds personal sales goals, lead to sold conversion and positive customer net promotor surveys
• Inspires, designs, and confidently sells complete, functional, and aesthetically appealing solutions for all areas of a home
• Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner
• Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others
• Develops clientele and new leads through ongoing customer relationships, networking, referrals, leads generated within and outside the store
• Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals to support business growth
• Collaborates, partners and maintains consistent communication with key stakeholders, including customers, CDT, Installation, Stores, and Corporate to seamlessly complete projects from inquiry to installation
• Remains current and adheres with The Container Store training, certification, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, support center, store employees and installation
• Proficiently and consistently uses company tools and email to effectively manage all aspects of customer relationship from consultation to installation
• Provides consistent feedback and observations to Store Leadership, Outside Sales Market Manager, on sales, service and process areas of opportunity and celebration
• Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities
• Maintains discretion related to all confidential/sensitive company and customer information

We believe in taking care of our team.That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping youcontain your health,grow your career, andfind balancein your life.

Here's a peek at what you can expect:

• Rewarding payto recognize the value you bring to the team.$35,000 base salary, upwards of $120,000 total take home pay with uncapped commission.
• Competitive health, dental, and vision plansto keep you and your loved ones well.
• 401(k) retirement savings planwith optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" websitefor easy access to yourbenefitsinformation and company updates.
• We've got your back!Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For our full-time associates, we offer even more:

• Peace-of-mind benefits:Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)
• Family-focused support:Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
• Work-life balance boosters:Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
• Discounts galore:Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
• Recognition you deserve:We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
• Thriving with diversity:Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

But that's not all!We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Experience and Skills Required

• College degree preferred
• 2-5 years of outside sales experience preferred; experience with custom spaces or custom closets a plus
• Proven track record of exceeding sales goals with a strong drive for continual success
• Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries
• Strong relationship-building skills with the ability to connect with local interior designers, realtors, home builders, and other community partners
• Commitment to delivering exceptional customer experiences and closing projects through a consultative, customer-centered approach
• Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing
• Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities
• Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; design tools; and Windows-based systems, with strong overall technical skills
• Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards
• Ability to pass a Motor Vehicle Records report and criminal background check
• Ability to work outside the store in accordance with the Company’s Telecommuting Policy
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands
• Ability to work within and exemplify The Container Store brand which we describe as fun, authentic, and team-focused
• Must be at least 18 years of age

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be anEqual Opportunity Employerand comply with the

Americans with Disabilities Act

Stores Physical Requirements

State Specific Notices