Design Specialist II - Policy (Wireless Core Team)

Intello Technologies Inc.; Toronto, Ottawa, Calgary, Edmonton, Vancouver; Hybrid; CAD 88,000 - 132,000; Full time

Job summary

An established industry player is seeking a Design Specialist II to join their Wireless Core Team. This role involves leading the architecture and operational support for the Wireless Policy Network, ensuring high availability and scalability in a rapidly evolving 5G environment. You will collaborate with various teams to introduce innovative solutions that enhance customer experiences and drive digital transformation. With a focus on cutting-edge technology, you will have the opportunity to work with industry-leading tools and methodologies, contributing to the development of reliable and cost-effective products. Join a dynamic team that values diversity and innovation while offering competitive compensation and benefits.

Benefits

Competitive salary and bonus

Minimum 3 weeks vacation

Flexible benefits

Company-matched pension

Share purchase programs

Career growth programs

Community involvement opportunities

Work flexibility: in-office, virtual, or hybrid

Qualifications

• 5+ years experience in Wireless Core architecture and operations.
• Expertise in Policy and Charging Rule Function and QoS.
• Hands-on experience with vendors like Cisco and Ericsson.

Responsibilities

• Lead architecture and operational support for Wireless Policy Network.
• Design and deploy scalable systems for Policy Network functions.
• Automate testing and deployment through CI/CD pipelines.

Skills

3G/4G/5G Wireless Core architecture

Policy and Charging Rule Function

network resource management

Docker

Kubernetes

CI/CD tools

TCP/IP networking

troubleshooting skills with Wireshark

data analytics tools

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in IT

Bachelor’s degree in Electrical Engineering

Tools

RedHat OpenShift

GitLab

Splunk

Netscout

Grafana

Google Cloud Observability

Job description

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Design Specialist II - Policy (Wireless Core Team)

Location:

Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Edmonton, AB, CA Vancouver, BC, CA Ottawa, ON, CA

Jobs by Category: Technology Solutions

Job Function: Network & Engineering

Status: Full Time

Schedule: Regular

Join our team and what we’ll accomplish together

The Wireless Core Team is responsible for end-to-end network architecture, development, and operations, including service orchestration and automation. We design, develop, maintain, and support the Wireless Core and Policy Network and its services.
Working as a team, we introduce cutting-edge technology and software to drive network orchestration and automation in the rapidly evolving 5G ecosystem, propelling TELUS’ digital transformation.
We create innovative solutions to deliver rich wireless experiences for our customers, revolutionizing connectivity and expanding access to the digital world.
You will play a pivotal role in redefining customer experiences by providing strategic guidance, managing change, and leveraging security and AI to deliver reliable, cost-effective products.

What you’ll do

• Lead architecture, design, and operational support for TELUS’ Wireless Policy Network (PCRF/PCF).
• Design, deploy, and support scalable, high-availability systems for Policy and Wireless Core Network functions such as PCRF/PCF, SMF/SPGW-C, AMF/MME/SGSN, UPF/SPGW-U/GGSN, NRF/NSSF.
• Create and optimize CI/CD pipelines to automate testing and deployment.
• Manage Network Operations Center (NOC) tickets, troubleshoot issues, and conduct root-cause analyses.
• Develop Methods of Procedure (MoP) documents for new functionalities and configurations.
• Lead testing and validation in deployments following TELUS’ Change Management Process.
• Collaborate on projects with teams like RAN, Wireless Core, Signaling, Virtualized Infrastructure, IMS/Voice, and others.
• Participate in design, dimensioning, and roadmap discussions.
• Manage the lifecycle of Wireless Policy Network products, including scaling, patching, and upgrades.
• Execute Proofs of Concept trials.
• Contribute to Agile team discussions, sharing progress and insights.
• Work with RedHat OpenShift and other infrastructure tools in a CaaS/PaaS environment.
• Develop and maintain KPI dashboards for performance monitoring.
• Automate operational tasks through CI/CD pipelines.
• Analyze network performance, resolve issues, and optimize architecture.
• Participate in incident handling, root cause analysis, and on-call rotation.

What you bring

• 5+ years of experience in 3G/4G/5G Wireless Core architecture, design, and operations.
• Expertise in Policy and Charging Rule Function, QoS, network resource management, VOLTE, VoNR, network slicing.
• Hands-on experience with vendors like Cisco, Ericsson, Samsung, Nokia, Affirmed.
• Strong knowledge of SBA, LTE, HTTP/2, Diameter, Sigtran, SS7, REST/SOAP APIs, 5G protocols.
• Experience with protocol stacks such as Gx, Rx, Sy, N7, N28, N15, and SBI.
• Proficiency in Docker, Kubernetes, RedHat OpenShift, and orchestration.
• Advanced troubleshooting skills with Wireshark and PCAP.
• Strong understanding of TCP/IP networking.
• Experience with software development lifecycle and CI/CD tools like GitLab, Agile.
• Familiarity with data analytics tools such as Splunk, Netscout, Grafana, Google Cloud Observability.
• Bachelor’s degree in Computer Science, IT, Electrical Engineering, or related STEM field.

Great-to-haves

• Experience with Public Cloud Native Services (AWS, GCP).
• Knowledge of Radio, Transport, Signaling, and Infrastructure product design, development, and testing.
• Programming skills in Python, Ansible, or API development.
• Familiarity with containerization tools like Docker, Kubernetes, OpenStack.

Location: Any major Canadian city

Salary Range: $88,000-$132,000

Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will depend on knowledge, skills, performance, and experience. TELUS offers benefits such as:

• Competitive salary and bonus, minimum 3 weeks vacation, flexible benefits.
• Work flexibility: in-office, virtual, or hybrid.
• Company-matched pension and share purchase programs.
• Community involvement opportunities.
• Career growth and development programs.
• And more...

Note: Compensation may change in 2025.

A bit about us

We’re a people-focused, customer-first team committed to innovation and making a difference. We foster a culture of diversity, equity, and inclusion, and value your unique contributions.

Note for Quebec candidates: English proficiency may be required for interactions and software use.

Technology Solutions

We explore future tech in supply chain, cybersecurity, cloud, and IoT.

We are honoured to be recognized

5G: TELUS’s fastest network.
6: Innovation centres across Canada for tackling future tech challenges.

Accessibility

TELUS promotes an inclusive culture and offers accommodations for applicants with disabilities during recruitment.