Outreach Coordinator

MDA; Toronto; On-site; CAD 50,000 - 65,000; Full time

Job summary

York University is seeking an Outreach Coordinator in Housing and Conference Services to develop and implement marketing initiatives to boost housing occupancy and promote amenities to students and external clients.

The role focuses on online presence, content creation, and coordination with internal partners to ensure consistent messaging across campaigns.

Qualifications

• Two years of marketing experience with social/digital media campaigns.

Responsibilities

• Develop and implement marketing initiatives to improve housing recruitment and retention.
• Coordinate and promote Accommodation and Conference Services to internal and external communities.

Skills

Content creation

Social media marketing

Data analysis

MS Office

Adobe Premiere Pro

WordPress

Canva

Contribute

Education

College Diploma in Business Administration

Communications

Marketing

Social Media Marketing

Tools

StarRez

Digital cameras

Job description

Housing and Conference Services, Ancillary Services

Affiliation *

YUSA 1

Contract Full Time

Job Start Date

10-01-2026

Job End Date

02-16-2028

Posting Intent

YUSA-1: This is an internal posting. Only eligible members of the YUSA 1 bargaining unit will be considered at this stage

Purpose:

Ancillary Services provides a wide range of professionally managed campus services and amenities to enhance the student experience and support York University's mission, vision and priorities. With a commitment to sustainability, equity, diversity and inclusion, Ancillary Services works with internal and external partners to provide exceptional experiences and enhance the quality of campus life in alignment with the University's core values. Reporting to the Assistant Manager, Off-Campus Housing, the Outreach Coordinator provides support in the development and implementation of marketing initiatives to improve the recruitment and retention of students in York Housing, as well as the promotion of the Accommodation and Conference Services (ACS) operations to internal and external communities. The role ensures the implementation of consistent and coordinated marketing messages that align with the department strategies and objectives intended to increase housing occupancy, improve student experience, and attract clients to the accommodation and conference services portfolio. Through the use of current social and digital media technologies and trends, the role will enhance and maintain York's student housing presence online and update information throughout all aspects of the annual housing intake cycle, while also promoting accommodation and conference services to a broader audience.

Education:

College Diploma in Business Administration, Communications, Marketing or Social Media Marketing or an equivalent of 2 years' recent experience (defined as within the last three years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below.

Experience:

Two years' recent related experience in marketing. Experience producing content across a range of social and digital media for marketing purposes including experience working with databases (such as StarRez). Experience operating a digital camera and configuring LCD/LED screens for video display.

Skills:

• Effective communication skills.
• Effective marketing skills, including the ability to create high quality documents for print or display on-screen.
• Effective attention to detail, including accurate proofreading and cross-referencing skills.
• Effective interpersonal skills to deal courteously and effectively with people.
• Ability to display good judgement and initiative.
• Effective planning, organizational and time management skills to cope with conflicting deadlines, multiple tasks, projects and events occurring within short and overlapping time periods.
• Effective analytical skills, including the ability to collect and analyze data and prepare reports for various audiences, in a variety of formats.
• Intermediate MS Office (Word, Excel, PowerPoint, Outlook).
• Ability to use digital media software for producing/editing videos, such as Adobe Premium Pro, Photoshop.
• Ability to use content management software for editing and designing websites, such as WordPress, Canva, Contribute.
• Analytical skills to navigate through social media platforms.

Additional Notes:

Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview. Hours of work: Mon-Fri 8:30am-4:30pmSummer: SameOvertime may be necessary during peak periodsPeak periods for this position: April to September annually Vacation restriction: April to September

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.