Outpatient Scheduling Specialist (Casual)

Fraser Health Authority; Burnaby; On-site; CAD 39,000 - 41,000; Part time

Benefits offered by this job

Four weeks vacation

Comprehensive health benefits

Pension plan

Job summary

Fraser Health Authority in Burnaby, BC, invites applications for Casual – Outpatient Scheduling/Booking Clerks at Burnaby Hospital. Join a team dedicated to prompt, professional service with a comprehensive benefits package and vacation to start.

The role involves reception, scheduling, data entry, and records management within a busy outpatient setting. Training and career growth opportunities are available.

Qualifications

• Grade 12 plus two years' recent, related experience or an equivalent combination of education, training and experience.
• Ability to keyboard at 45 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Knowledge of medical terminology.

Responsibilities

• Schedules and books outpatient appointments by performing duties such as receiving appointment requests, making follow up appointments, adjusting arrangements in accordance with patient and facility requirements, assigning to the appropriate time, date and location, and entering appointment information into computerized scheduling system.
• Ensures all available appointment times are filled according to established protocols.
• Performs receptionist functions such as answering telephones, directing calls, responding to general inquiries, taking messages, receiving patients/visitors and directing to appropriate locations.
• Performs data entry functions for a variety of clinical registries and databases by entering information into software program(s) in accordance with established guidelines/procedures.
• Pre-registers patients as required.
• Performs record management duties related to clinical activities such as setting up and maintaining filing systems, indexing files
• Transfers records, requests records from throughout the Province as necessary.
• Types technical and non-technical material such as correspondence, reports, letters, manuals, memos from handwritten drafts or dictating machines.
• Requisitions diagnostic tests and procedures in accordance with established procedures by performing duties such as faxing requisitions; entering requisitions into computerized systems, etc.
• Requisitions, receives and stores stationery and supplies according to established procedures.
• Composes and signs general correspondence such as appointment confirmations, information requests and form letters as directed or drafts correspondence for review and signature.
• Performs other related duties as assigned.

Skills

Keyboarding 45 wpm

Verbal communication

Written communication

Organizational skills

Medical terminology

Teamwork

Education

Grade 12 + 2 years related experience

Job description

Fraser Health Authority in Burnaby, BC, invites applications for Casual – Outpatient Scheduling/Booking Clerks at Burnaby Hospital. Join a team dedicated to prompt, professional service with a comprehensive benefits package and vacation to start.

The role involves reception, scheduling, data entry, and records management within a busy outpatient setting. Training and career growth opportunities are available.