Outfitter

Lammle; Kelowna; On-site; CAD 32,000 - 46,000; Full time

Job summary

Boutique of Leathers & Open Road in Kelowna is seeking a customer-focused sales associate to represent a lifestyle built on confidence, craftsmanship and authentic style.

You will help customers recognize needs, promote promotions, process purchases and returns at register, and keep the store presentable. Evening and weekend availability is required to support busy periods.

Qualifications

• Retail experience is an asset.
• Flexibility including evenings and weekends.
• Critical thinking and proactive mindset.

Responsibilities

• Maintain product knowledge and translate to customers to recognize needs.
• Show a positive attitude to customers and tasks.
• Strive to meet personal sales goals.
• Be knowledgeable about current promotions and convey offerings.
• Process purchases, returns/exchanges at register.
• Ensure store cleanliness and tidiness.

Skills

Communication

Sales skills

Customer service

Western knowledge

Job description

At Boutique of Leathers & Open Road, we do more than sell leather — we represent a lifestyle built on confidence, craftsmanship, individuality, and authentic style.

Proudly serving Canadians since 1971, Boutique of Leathers & Open Road is one of Western Canada’s most recognized destinations for premium leather fashion, motorcycle apparel, handbags, and accessories. With over 50 years of retail heritage and a growing network of stores, we continue to evolve while staying rooted in quality, durability, fashion, and exceptional customer experiences.

Responsibilities:

• Maintain a thorough knowledge of Boutique of Leathers products, and effectively translate knowledge to customer through need recognition
• Showcase a positive attitude to both the customer and the tasks assigned
• Strive to reach personal productivity and sales goals
• Be knowledgeable on current promotions and convey offerings to customer
• Ensure each customer receives the Lammle’s Experience
• Lift and distribute merchandise up to 50lbs, refill stock and assist in merchandise display
• Take pride and attend to store cleanliness and tidiness
• Process purchases, returns/exchanges and special orders at register using POSsystem
• Comply with policy and regulations as per the company’s employee manual with regards to loss prevention

Skills:

• Strong personal skills, outgoing and able to communicate with co-workers and customers
• Sales and customer service orientated, ability to identify sales opportunities and problem solve
• Western knowledge preferred

Qualifications:

• Retail experience is an asset
• Flexibility including evenings, and weekends
• Critical thinking skills, proactive and innovative