Outfitter

Lammle's Western Wear & Tack; Kamloops; On-site; CAD 32,000 - 42,000; Full time

Job summary

Lammle’s is seeking an Outfitter in Kamloops who thrives in a western lifestyle environment. You will excel in customer interactions, drive sales, and work collaboratively to deliver the Lammle’s Experience.

The role supports both part-time and full-time schedules, with emphasis on customer service, product knowledge, and teamwork in a fast-paced retail setting. Training provided to maintain product excellence.

Qualifications

• Retail experience is an asset.
• Flexibility including evenings and weekends.
• Strong communication and problem-solving abilities.

Responsibilities

• Maintain knowledge of Lammle’s Western Wear products and translate to customers.
• Show a positive attitude to customers and tasks.
• Strive to reach personal productivity and sales goals.
• Be knowledgeable about current promotions and convey offerings.
• Ensure customers receive the Lammle’s Experience.
• Lift and stock merchandise up to 50lbs and assist in displays.
• Maintain store cleanliness and tidiness.
• Process purchases, returns, exchanges and special orders at register using POS system.
• Follow company policy and loss-prevention guidelines.

Skills

Customer service

Sales skills

Western wear knowledge

Job description

Position: Outfitter (Part Time and Full Time)

Report To:Store Manager Role:

When you walk into one of our stores you recognize yourself. You are passionate about the western lifestyle, and it’s easy for you to strike up natural conversation with our clientele as you address their needs. You will be driven by sales goals and personal productivity, and strive to deliver excellent customer service. You are able to multitask with a smile on your face and work within a team to ensure every one of our customers receives the “Lammle’s Experience”.

Responsibilities:

• Maintain a thorough knowledge of Lammle’s Western Wear products, and effectively translate knowledge to customer through need recognition
• Showcase a positive attitude to both the customer and the tasks assigned
• Strive to reach personal productivity and sales goals
• Be knowledgeable on current promotions and convey offerings to customer
• Ensure each customer receives the Lammle’s Experience
• Lift and distribute merchandise up to 50lbs, refill stock and assist in merchandise display
• Take pride and attend to store cleanliness and tidiness
• Process purchases, returns/exchanges and special orders at register using POSsystem
• Comply with policy and regulations as per the company’s employee manual with regards to loss prevention

Skills:

• Strong personal skills, outgoing and able to communicate with co-workers and customers
• Sales and customer service orientated, ability to identify sales opportunities and problem solve
• Western knowledge preferred

Qualifications:

• Retail experience is an asset
• Flexibility including evenings, and weekends
• Critical thinking skills, proactive and innovative