Outfitter

ADP, Inc.; Kelowna; On-site; CAD 24,000 - 32,000; Full time

Job summary

Boutique of Leathers & Open Road in Western Canada offers premium leather fashion, motorcycle apparel, handbags, and accessories with a long heritage in retail. We are known for quality, durability, and exceptional customer experiences across our growing store network.

As a sales associate, you will translate product knowledge into customer solutions, uphold promotions, and help maintain a welcoming, well-organized shopping environment while achieving personal sales goals.

Qualifications

• Retail experience is an asset.
• Flexibility including evenings, and weekends.
• Critical thinking skills, proactive and innovative.

Responsibilities

• Maintain a thorough knowledge of Boutique of Leathers products, and effectively translate knowledge to customer through need recognition.
• Showcase a positive attitude to both the customer and the tasks assigned.
• Strive to reach personal productivity and sales goals.
• Be knowledgeable on current promotions and convey offerings to customer.
• Ensure each customer receives the Lammle’s Experience
• Lift and distribute merchandise up to 50lbs, refill stock and assist in merchandise display
• Take pride and attend to store cleanliness and tidiness
• Process purchases, returns/exchanges and special orders at register using POSsystem
• Comply with policy and regulations as per the company’s employee manual with regards to loss prevention

Skills

Strong communication

Sales & customer service

Western knowledge

Tools

POS system

Job description

At Boutique of Leathers & Open Road, we do more than sell leather — we represent a lifestyle built on confidence, craftsmanship, individuality, and authentic style.

Proudly serving Canadians since 1971, Boutique of Leathers & Open Road is one of Western Canada’s most recognized destinations for premium leather fashion, motorcycle apparel, handbags, and accessories. With over 50 years of retail heritage and a growing network of stores, we continue to evolve while staying rooted in quality, durability, fashion, and exceptional customer experiences.

Responsibilities:

• Maintain a thorough knowledge of Boutique of Leathers products, and effectively translate knowledge to customer through need recognition
• Showcase a positive attitude to both the customer and the tasks assigned
• Strive to reach personal productivity and sales goals
• Be knowledgeable on current promotions and convey offerings to customer
• Ensure each customer receives the Lammle’s Experience
• Lift and distribute merchandise up to 50lbs, refill stock and assist in merchandise display
• Take pride and attend to store cleanliness and tidiness
• Process purchases, returns/exchanges and special orders at register using POSsystem
• Comply with policy and regulations as per the company’s employee manual with regards to loss prevention

Skills:

• Strong personal skills, outgoing and able to communicate with co-workers and customers
• Sales and customer service orientated, ability to identify sales opportunities and problem solve
• Western knowledge preferred

Qualifications:

• Retail experience is an asset
• Flexibility including evenings, and weekends
• Critical thinking skills, proactive and innovative