Outdoor Home & Gift Specialist

Bass Pro Shops; Calgary; On-site; CAD 32,000 - 38,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement

Job summary

Bass Pro Shops in Calgary is seeking a Retail Outfitter to deliver legendary customer service, guide buying decisions, and share extensive product knowledge with customers. You will help maintain store presentation and support multiple departments as needed.

You will promote promotions, stay current with outdoor lifestyle trends, and strive to exceed customer expectations while contributing to a team-focused environment. Disabilities accommodations are available during the assessment process.

Qualifications

• One or more years’ experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• Ability to evaluate customers’ needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customer’s expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops & Cabela’s specific products is an asset

Responsibilities

• Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis
• Promote various company programs and promotions
• Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
• Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
• Assist in other areas of the store when business needs dictate
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
• Assist in other areas of the store when business needs dictate

Skills

Customer service

Sales

Product knowledge

Needs assessment

Problem solving

Outdoor lifestyle knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Calgary is seeking a Retail Outfitter to deliver legendary customer service, guide buying decisions, and share extensive product knowledge with customers. You will help maintain store presentation and support multiple departments as needed.

You will promote promotions, stay current with outdoor lifestyle trends, and strive to exceed customer expectations while contributing to a team-focused environment. Disabilities accommodations are available during the assessment process.