Outdoor Gear Specialist: Fishing & Customer Experience

Bass Pro Shops; Halifax; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Discounts on merchandise

Fun work environment

Competitive wages

Excellent benefits

Career advancement opportunities

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Halifax is seeking a Retail Outfitter to join a team that delivers legendary customer service and deep product knowledge to every guest, helping them select the right gear for their adventures.

Responsibilities include assisting customers with buying decisions, promoting store programs, maintaining signage and displays, resolving issues with good judgment, and staying current on outdoor trends.

Qualifications

• One or more years of experience in a sales or service environment preferred.
• High school diploma or equivalent preferred.
• Ability to evaluate customers’ needs and make recommendations based on needs.
• Ability to provide superior customer service and exceed customers’ expectations.
• Ability to use good judgment and logic.
• Experience in a related field or outdoor lifestyle.
• Knowledge of Bass Pro Shops & Cabela’s products is an asset.

Responsibilities

• Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations.
• Promote various company programs and promotions.
• Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed.
• Respond to and resolve customer issues using good judgment and logic in solving problems and decisions within the job scope.
• Assist in other areas of the store when business needs dictate.
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies related to the outdoor lifestyle.
• Assist in other areas of the store when business needs dictate.

Skills

Customer service

Sales experience

Judgment

Communication

Education

High school diploma

Job description

Bass Pro Shops in Halifax is seeking a Retail Outfitter to join a team that delivers legendary customer service and deep product knowledge to every guest, helping them select the right gear for their adventures.

Responsibilities include assisting customers with buying decisions, promoting store programs, maintaining signage and displays, resolving issues with good judgment, and staying current on outdoor trends.