Outdoor Customer Advocate | Training & Discounts

SAIL; Terrebonne; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Generous employee discounts

Exclusive deals at partner companies

Continued training

Employee and Family Assistance Program

Job summary

SAIL Outdoors in Quebec is seeking a customer service agent to connect with outdoor enthusiasts. You will be the first and last contact for customers, helping with questions, orders, and product recommendations while embodying the brand's values.

You should be an outdoor enthusiast who enjoys sharing, listening, and bringing energy to every interaction. The role offers training, discounts, and opportunities to grow with a purpose-driven team.

Qualifications

• As a customer service agent, you are the first and last point of contact with our customers.
• Become an ambassador to SAIL’s mission and deliver a genuine customer experience.

Responsibilities

• Be the ambassador of SAIL’s mission and values in customer interactions.
• Provide excellent service to outdoor enthusiasts.

Skills

Customer service

Active listening

Communication

Outdoor enthusiast

Job description

SAIL Outdoors in Quebec is seeking a customer service agent to connect with outdoor enthusiasts. You will be the first and last contact for customers, helping with questions, orders, and product recommendations while embodying the brand's values.

You should be an outdoor enthusiast who enjoys sharing, listening, and bringing energy to every interaction. The role offers training, discounts, and opportunities to grow with a purpose-driven team.