Customer Service Agent (part-time – nights and weekend)

SAIL; Terrebonne; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Generous employee discounts

Exclusive deals at partner companies

Continued training

Employee and Family Assistance Program

Job summary

SAIL Outdoors in Quebec is seeking a customer service agent to connect with outdoor enthusiasts. You will be the first and last contact for customers, helping with questions, orders, and product recommendations while embodying the brand's values.

You should be an outdoor enthusiast who enjoys sharing, listening, and bringing energy to every interaction. The role offers training, discounts, and opportunities to grow with a purpose-driven team.

Qualifications

• As a customer service agent, you are the first and last point of contact with our customers.
• Become an ambassador to SAIL’s mission and deliver a genuine customer experience.

Responsibilities

• Be the ambassador of SAIL’s mission and values in customer interactions.
• Provide excellent service to outdoor enthusiasts.

Skills

Customer service

Active listening

Communication

Outdoor enthusiast

Job description

SAIL Outdoors is a company from Quebec that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.

Benefits offered:

• Generous employee discounts
• Exclusive deals at partner companies
• Continued training
• Employee and Family Assistance Program

As a customer service agent, you are the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to the SAIL’s mission and values: Equip and offer a genuine customer experience to all outdoor enthusiasts so that they may enjoy their adventures to the fullest.

• You are an outdoor enthusiast?
• You enjoy sharing with others and know how to listen?
• You are known for your energy and the effort you put into what you are passionate about?