Customer Service Agent (part-time – weekdays)

SAIL Outdoors Inc.; Cambridge; On-site; CAD 34,000 - 46,000; Full time

Benefits offered by this job

Generous employee discounts

Exclusive deals at partner companies

Continued training

Employee and Family Assistance Program

Job summary

SAIL Outdoors Inc. is seeking a customer service agent in Canada to welcome and assist outdoor enthusiasts. You will be the first and last point of contact, providing product guidance and ensuring every interaction reflects the company’s mission to enhance outdoor adventures.

As an ambassador for SAIL Outdoors, you will share knowledge, listen actively, and energize customers with genuine service. This role offers opportunities for training and growth within a team dedicated to remarkable

Qualifications

• Outdoor enthusiast with a genuine passion for helping customers.
• Strong listening and communication skills.
• Willingness to represent the company values as an ambassador.

Responsibilities

• Be the first and last point of contact with customers, ensuring a positive experience.
• Act as an ambassador for SAIL Outdoors and uphold the brand mission.
• Provide product recommendations and information to help customers enjoy their outdoor activities.

Skills

Outdoor enthusiast

Listening skills

Energetic

Customer service mindset

Job description

SAIL Outdoors is a Canadian company that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.

Benefits offered:

• Generous employee discounts
• Exclusive deals at partner companies
• Continued training
• Employee and Family Assistance Program

As a customer service agent, you are the first and last point of contact with our customers. Your main responsibility will be to become an ambassador to the SAIL’s mission and values:

Equip and offer a genuine customer experience to all outdoor enthusiasts so that they may enjoy their adventures to the fullest.

• You are an outdoor enthusiast?
• You enjoy sharing with others and know how to listen?
• You are known for your energy and the effort you put into what you are passionate about?

JOIN THE EXPEDITION!