Organizational Change Management Consultant

NorQuest College; Edmonton; On-site; CAD 95,000 - 118,000; Full time

Benefits offered by this job

Pension & benefits

Flexible benefits

Generous vacation entitlements

Continuous learning culture

Job summary

NorQuest College is seeking an Organizational Change Management Consultant to advise on complex, cross-functional change initiatives and strengthen readiness, adoption, and sustainment across the college.

You will partner with sponsors, leaders, and project teams to translate priorities into practical, people-centered change approaches within a rapidly evolving, AI-enabled environment.

Qualifications

• Undergraduate degree required; master’s preferred.
• At least five years of progressive experience in organizational change management or related fields.
• Change management certification such as Prosci or CCMP preferred.
• Experience in supporting cross-functional change initiatives and conducting impact/readiness assessments.
• Assets include equity, diversity, inclusion, anti-racism, decolonization and Indigenization integration, and digital transformation experience.
• Experience in post-secondary education or complex public-sector environments is an asset.

Responsibilities

• Provide senior-level organizational change management consulting and hands-on support for complex initiatives.
• Translate priorities into practical plans, tools, and readiness checks for leaders.
• Develop change plans, stakeholder approaches, adoption strategies, and sustainment supports.
• Facilitate change planning, readiness reviews, and lessons-learned sessions.
• Analyze affected stakeholders, dependencies, capacity, readiness gaps, and barriers to adoption; propose mitigation actions.
• Collaborate with Communications and initiative teams on stakeholder mapping and engagement.
• Coach sponsors and people leaders to explain change and sustain adoption.
• Monitor readiness, adoption, and change effectiveness using qualitative and quantitative data.
• Contribute to enterprise change practices, frameworks, and roadmaps.

Skills

Change management

Consulting

Facilitation

Coaching

Communication

Digital literacy

Strategic thinking

DEI awareness

Education

Bachelor's degree or equivalent

Master’s degree preferred

Job description

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Organizational Change Management Consultant

COMPETITION NUMBER: 1906
CLOSING DATE: NOVEMBER 4, 2026 @ 11:59PM MDT

ORGANIZATIONAL DEVELOPMENT & EFFECTIVENESS

NorQuesters are difference makers, and we’re looking for someone who can help people and teams navigate change with clarity, confidence, and purpose.

The Organizational Change Management Consultant reports to the Manager, Organizational Development & Change and serves as a trusted internal consultant and senior change practitioner. This role partners with sponsors, people leaders, project teams, and enabling functions to translate organizational priorities into practical, people-centered change approaches that strengthen readiness, adoption, and sustainment across the college.

This position plays a key role in advancing NorQuest 2030 by supporting implementation and continuous improvement of NorQuest’s enterprise organizational change management framework, roadmap, tools, routines, and practices. The role provides hands‑on support for complex initiatives, builds change capability, and helps the college take a consistent, capacity‑aware, and inclusive approach to change in a rapidly evolving, digital and AI‑enabled environment. Success in this role requires an individual who embodies NorQuest’s Q’s (values), including finding ways forward, being dependable, we > they, working at play & play at work, being compassionate, leading from where you are, starting small & thinking big, having honest conversations, and being boldly curious and intentionally courageous.

HOW YOU’LL MAKE A DIFFERENCE

• Provide senior-level organizational change management consulting and hands‑on support for complex, cross‑functional initiatives.
• Translate enterprise change priorities into practical plans, tools, templates, routines, leader guides, readiness checks, and role‑clarity supports.
• Develop and adapt change plans, stakeholder approaches, impact and readiness assessments, communication inputs, adoption strategies, sustainment actions, and reinforcement supports.
• Facilitate change planning, impact assessments, readiness and risk reviews, role‑clarity conversations, implementation check‑ins, go/no‑go discussions, and lessons‑learned sessions.
• Analyze who is affected, what is changing, dependencies, operational impacts, capacity implications, readiness gaps, and barriers to adoption; recommend mitigation, sequencing, support, or escalation actions.
• Partner with Communications and initiative teams to strengthen stakeholder mapping, engagement, message timing, feedback loops, transparency, and local sensemaking.
• Support people leaders in developing the adaptability and change readiness needed to guide their teams through organizational changes.
• Coach and equip sponsors, people leaders, and change networks to explain change, respond to questions, reinforce decisions, and sustain adoption.
• Use qualitative and quantitative information to monitor readiness, adoption, sustainment, and change effectiveness and to recommend improvements.
• Contribute to broader Organizational Development & Effectiveness priorities, including organizational effectiveness, team development, process improvement, learning, and continuous improvement.
• Help build a consistent, practical, capacity‑aware, and people‑centred approach to change across NorQuest.

WHAT YOU BRING

• An undergraduate degree in a relevant field such as organizational development, leadership, business, social sciences, education, or a related discipline is required. A master’s degree is strongly preferred.
• A minimum of five years of progressive experience in organizational change management, organizational development, organizational effectiveness, human resources, transformation, strategy implementation, project delivery, or a related field.
• Equivalent combinations of education and experience may be considered.
• Change management certification such as Prosci, CCMP (ACMP), or equivalent is preferred. Additional credentials in organizational development, leadership, project management, facilitation, coaching, or evaluation are assets.
• Experience in:
  • Supporting complex, cross‑functional change initiatives and conducting change impact, readiness, and needs assessments.
  • Developing practical change plans, tools, stakeholder approaches, engagement activities, adoption strategies, and sustainment supports.
  • Advising and coaching sponsors and people leaders, facilitating sensitive discussions, and influencing without formal authority.
  • Contributing to enterprise change practices, frameworks, tools, or roadmap implementation is preferred.
  • Supporting organizational development and effectiveness initiatives is an asset.
  • Integrating Equity, Diversity, Inclusion, Accessibility, Anti‑Racism, decolonization, and Indigenization principles into change practices is an asset.
  • Supporting digital transformation, AI adoption, or future‑of‑work initiatives is an asset.
  • Working in post‑secondary education, the public sector, a unionized setting, or another complex service environment is an asset.

WHAT MAKES YOU A DIFFERENCE MAKER?

As a Difference Maker, you bring:

• Deep expertise in organizational change management, with the ability to translate strategy into practical, scalable, and context-sensitive support.
• Strong consulting, facilitation, coaching, and diagnostic skills, using systems thinking and evidence‑informed practices to address complex organizational challenges.
• Adaptability and change readiness, enabling you to navigate uncertainty, shifting priorities, and emerging opportunities with confidence and continuous learning.
• Excellent communication and relationship‑building skills that foster trust, belonging, collaboration, and shared outcomes, even in difficult conversations.
• Digital and information fluency, using data, technology, and insights thoughtfully to inform decisions and achieve results.
• Sound judgment and outcome‑focused decision‑making that balances evidence, organizational priorities, and the wellbeing of affected communities.
• A commitment to delivering high‑quality results through effective prioritization, resource stewardship, and a focus on long‑term sustainability.

SALARY: $94,617 - $118,304 annually, reflective upon what you bring AKA your education and experience. This position is currently identified in the job description as Consultant II in the Consultant job family, and is a full‑time, permanent position that offers immediate access to comprehensive pension and benefits programs, generous vacation entitlements, a flexible benefits package, and a strong culture of continuous learning. We are proud to be recognized as one of Canada's Most Admired Corporate Cultures.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre‑Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post‑secondary studies from outside of Canada, it is required they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We’re on a journey to become an inclusive, anti‑racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self‑determination through the institution’s work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to [e-mail] .