Order Management & Support Specialist

The Home Depot Canada; Oakville; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Health and Dental Benefits for Full–T

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Job summary

The Home Depot Canada in Oakville, Ontario is seeking a Service Desk Associate to guide customers through their orders from start to finish. You will ensure timely and accurate delivery of requested products and services, acting as a bridge between customers, designers, associates, vendors, installers and third-party agents.

Responsibilities include resolving issues, assessing customer needs, and coordinating all order-related activities with partners in a timely and professional manner.

Responsibilities

• Ensure customers receive products and services in a timely and accurate manner.
• Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents.
• Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.

Job description

The Home Depot Canada in Oakville, Ontario is seeking a Service Desk Associate to guide customers through their orders from start to finish. You will ensure timely and accurate delivery of requested products and services, acting as a bridge between customers, designers, associates, vendors, installers and third-party agents.

Responsibilities include resolving issues, assessing customer needs, and coordinating all order-related activities with partners in a timely and professional manner.