Oracle CC&B Techno-Functional Senior Consultant - Canada

Red Clay Consulting; Toronto; On-site; CAD 110,000 - 170,000; Full time

Job summary

Red Clay Consulting is seeking a Techno-Functional Senior Consultant to lead Oracle Utilities CCS/CC&B/MDM implementations and enhancements. You will collaborate with the lead and project manager to refine backlog, adopt client SDLC, and deliver prioritized changes.

The role requires hands-on design, development, testing, and knowledge transfer to client IT teams, with guidance on best practices and product features. Strong SQL and Java/JavaScript skills are essential.

Qualifications

• 5+ years implementing or supporting Oracle Utilities CC&B/CCS in a consulting or services capacity.
• Utility industry experience is required.
• Strong product knowledge of Oracle Utilities CC&B/CCS including design, configuration and enhancements.
• Proficiency in Java and JavaScript.
• Solid SQL skills for data queries and reporting.

Responsibilities

• Serve as a Techno-Functional Senior Consultant for Oracle Utilities CCS/CC&B/MDM solution components.
• Collaborate with Red Clay Lead and Project Manager to refine backlog and prioritize enhancements.
• Adopt client iterative SDLC for Oracle Utilities enhancements; design, develop, test and deliver prioritized changes.
• Define and execute test scenarios and test cases with client teams.
• Liaise between client IT and business teams to gather requirements and propose solutions.
• Provide guidance and knowledge transfer to client IT resources to enable internal development of enhancements.
• Advise on technical best practices and product features; support troubleshooting and defect resolution.
• Support evolution of Red Clay’s delivery methodology through feedback from projects.

Skills

Oracle CC&B/CCS

Java

JavaScript

SQL

Meter-to-Cash

Consulting

Utilities domain

Job description

Essential Functions and Responsibilities:

Serve as a Techno-Functional Senior Consultant for the Client’s Oracle Utilities solution which consists of

• Oracle Customer Cloud Service (CCS)
• Oracle Customer Care and Billing (CC&B)
• Oracle Meter Data Management (MDM)
• Collaborate with the Red Clay Lead and Project Manager to support client in identifying, quantifying, and prioritizing enhancements for backlog refinement
• Adopt client’s agile SDLC for Oracle Utilities enhancements
• Design, develop, test, and deliver prioritized enhancements
• Support client in the definition and execution of test scenarios and test cases
• Liaise between client IT and business teams to gather and validate requirements and proposed solutions
• Provide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancements
• Advise client on technical best practices and product features
• Support troubleshooting, debugging, and defect resolution for enhancements
• Support evolution of Red Clay’s delivery methodology and capabilities through feedback from current and previous projects

Required Skills & Qualifications:

• 5+ years overall relevant experience implementing and/or supporting Oracle Utilities Solutions CC&B/CCS, including consulting or services.
• Utility industry experience.
• Strong product knowledge of Oracle Utilities CC&B/CCS, including design, development, configuration, and enhancements.
• Computer programming experience with Java and JavaScript
• Deep understanding of the Meter-to-Cash flow/Billing.
• Strong knowledge of SQL