Optometric Assistant - Patient-Focused Vision Care

FYihealth Group; Grande Prairie; Hybrid; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Quarterly bonuses

Optical benefits

Growth opportunities

Collaborative culture

Training & development

Job summary

FYidoctors Grande Prairie clinic is seeking an Optometric Assistant to join our team. The role focuses on welcoming patients, performing pre-tests, educating on eyewear options, and supporting the optometrist with prescriptions and measurements.

We offer a full-time schedule (30–40 hours/week) with a Monday–Saturday operation. Competitive wages, strong benefits, and ongoing professional growth are provided in a collaborative environment.

Qualifications

• CCOA designation preferred.
• Minimum 3 years optical experience.
• Ability to multi-task in a fast-paced environment.
• Proficiency with technology and computers, including MS Office.
• Excellent communication and interpersonal skills.
• Collaborative, proactive team player with growth mindset.

Responsibilities

• Greet and check in/out patients in person, by phone, and by email.
• Perform pre-testing to support comprehensive eye care.
• Educate patients on eyewear options; assist with frame selection.
• Interpret optical prescriptions from the optometrist.
• Take frame and facial measurements; ensure proper fit and adjustments.
• Coordinate appointments; prepare prescription printouts.
• Manage billing and payments for patients, insurers, and other third parties.
• Assist with contact lens fittings and processing orders.
• Deliver exceptional customer service and a positive patient experience.
• Support clinic operations with additional duties as required.

Skills

Excellent communication

Multi-tasking

Patient-focused

MS Office proficiency

Education

CCOA designation

Tools

MS Office Suite

Job description

FYidoctors Grande Prairie clinic is seeking an Optometric Assistant to join our team. The role focuses on welcoming patients, performing pre-tests, educating on eyewear options, and supporting the optometrist with prescriptions and measurements.

We offer a full-time schedule (30–40 hours/week) with a Monday–Saturday operation. Competitive wages, strong benefits, and ongoing professional growth are provided in a collaborative environment.