Optical Associate — Patient-Focused Eyewear Specialist, Growth & Bonuses

Visique; Saskatoon; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly bonuses

Optical coverage

Career growth opportunities

Collaborative culture

Job summary

FYidoctors Campus - University of Saskatchewan is seeking an Optical Associate to join our clinic. You will greet patients, educate on eyewear, and assist with fittings and prescriptions in a fast-paced, collaborative setting.

Ideal candidates bring optical or retail experience, strong communication skills, and a team-oriented mindset. The clinic operates full-time, 30-40 hours per week, Monday to Friday.

Qualifications

• Previous optical or retail experience is an asset.
• Ability to multi-task in a fast-paced environment.
• Proficiency with technology and computers, including MS Office Suite.
• Excellent communication and interpersonal skills with patients.
• A collaborative, adaptable, proactive team player with a growth mindset.

Responsibilities

• Greet and welcome patients to the clinic, engage in person, by phone and email.
• Educate patients on eyewear options tailored to lifestyle and frame selection.
• Interpret optical prescriptions provided by the optometrist.
• Perform frame and facial measurements for proper fit and adjustments.
• Coordinate appointments and prepare prescription printouts.
• Manage billing and payments for patients, insurers and third parties.
• Assist with contact lens fittings and process contact lens orders.
• Deliver exceptional customer service and positive patient experiences.
• Support clinic operations with additional duties as required.

Skills

Customer service

Communication

Multitasking

Team player

Tech-literate

Tools

MS Office Suite

Job description

FYidoctors Campus - University of Saskatchewan is seeking an Optical Associate to join our clinic. You will greet patients, educate on eyewear, and assist with fittings and prescriptions in a fast-paced, collaborative setting.

Ideal candidates bring optical or retail experience, strong communication skills, and a team-oriented mindset. The clinic operates full-time, 30-40 hours per week, Monday to Friday.