Optical Associate: Frames, Fittings & Patient Care

FYihealth Group; Lower Sackville; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly bonuses

Optical coverage

Growth opportunities

Collaborative culture

Training & development

Job summary

FYidoctors - Lower Sackville clinic is seeking an Optical Associate to join a dynamic, patient-focused team. You will greet patients, explain eyewear options, and help with frame selection based on lifestyle and prescriptions.

The role emphasizes exceptional customer service in a collaborative setting, with opportunities for growth and ongoing training in a busy clinic that operates Monday through Saturday.

Qualifications

• Excellent communication and interpersonal skills.
• Previous optical or retail experience is a plus.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet and assist patients in person, by phone, and via email.
• Educate patients on eyewear options and assist with frame selection.
• Interpret optical prescriptions and ensure proper fit and adjustments.

Skills

Communication

Customer service

Multitasking

Teamwork

Adaptability

Tools

MS Office

Job description

FYidoctors - Lower Sackville clinic is seeking an Optical Associate to join a dynamic, patient-focused team. You will greet patients, explain eyewear options, and help with frame selection based on lifestyle and prescriptions.

The role emphasizes exceptional customer service in a collaborative setting, with opportunities for growth and ongoing training in a busy clinic that operates Monday through Saturday.