Ops Leader - Cross-Functional Excellence & Growth

Nikkayuko; Lethbridge; On-site; CAD 120,000 - 155,000; Full time

Job summary

Select People Solutions is partnering with a growing Alberta-based company to recruit an Assistant General Manager who will oversee day-to-day operations and lead multiple departments.

Based in Lethbridge, this hands-on role reports to the General Manager, supervising 6 direct reports and roughly 20 staff, driving structure, accountability, and continuous improvement across functions to align with strategic objectives.

Qualifications

• 5+ years of progressive leadership or operational management experience within manufacturing, construction, engineered products, or a related environment.
• Proven experience leading managers or supervisors and providing oversight to larger, multi-functional teams.
• Strong understanding of business operations, including workflow planning, staffing, productivity, performance management, and continuous improvement.
• Demonstrated ability to establish expectations, hold leaders accountable, and develop capable, independent teams.
• Strong problem-solving and decision-making skills with the ability to balance immediate operational needs with longer-term business objectives.

Responsibilities

• Oversee day-to-day business operations, ensuring departments are aligned on priorities, schedules, resources, and performance expectations.
• Provide direct leadership, coaching, and accountability to 6 direct reports, with oversight of approximately 20 additional team members across multiple functional areas.
• Partner with the General Manager to translate company goals into operational plans, measurable objectives, and clear expectations for department leaders.
• Monitor operational performance, identify bottlenecks or inefficiencies, and implement practical improvements to processes, communication, workflow, and resource utilization.
• Support department leaders with staffing, performance management, problem-solving, workload planning, and cross-functional coordination while building accountability at all levels.
• Maintain visibility across the organization, proactively addressing operational challenges and ensuring quality, customer service, productivity, safety, and business priorities remain on track.

Skills

Leadership

Operations management

Strategic planning

People management

Budgeting

Process improvement

Communication

Cross-functional coordination

Problem solving

Decision making

Tools

ERP systems

MS Excel

MS Project

Job description

Select People Solutions is partnering with a growing Alberta-based company to recruit an Assistant General Manager who will oversee day-to-day operations and lead multiple departments.

Based in Lethbridge, this hands-on role reports to the General Manager, supervising 6 direct reports and roughly 20 staff, driving structure, accountability, and continuous improvement across functions to align with strategic objectives.