Ophthalmology MOA - Multisite & Patient-Focused

BragDeal Inc.; Surrey; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Training provided

Travel to multiple sites

Job summary

Fraser Valley Cataract & Laser (FVCL) in Surrey seeks a full-time Medical Office Assistant (MOA) to greet patients, manage scheduling, referrals, and product sales while supporting the clinical team in a fast-paced ophthalmology setting.

Training occurs at the Surrey clinic with occasional travel to Coquitlam; after training you will split time between locations as needed. The role blends administration, patient care, and sales in a patient-centered environment.

Qualifications

• 2–3 years of MOA or high-volume clinic experience.
• Familiar with referrals, scheduling, and medical workflows.
• Sales or product-promotion experience is an asset.
• Ability to adapt, problem-solve, and stay organized in a fast-paced setting.

Responsibilities

• Greet, check-in, and check-out patients across cataract, refractive, cosmetic, and surgical services.
• Manage phones, voicemails, and patient reminders.
• Coordinate referrals, appointments, and medical records via Accuro EMR.
• Support surgery scheduling, kit preparation, consents, and patient instructions.
• Manage product sales, collect payments, and reconcile daily batches.
• Assist with inventory, paperwork, and maintaining clinic protocols.
• Keep reception and waiting areas clean and organized.
• Travel to other clinic locations as needed.

Skills

Compassion

Customer service

Attention to detail

Multitasking

Sales mindset

Team player

Medical software

Confidentiality

Tools

Accuro EMR

Google Drive

Spreadsheets

Job description

Fraser Valley Cataract & Laser (FVCL) in Surrey seeks a full-time Medical Office Assistant (MOA) to greet patients, manage scheduling, referrals, and product sales while supporting the clinical team in a fast-paced ophthalmology setting.

Training occurs at the Surrey clinic with occasional travel to Coquitlam; after training you will split time between locations as needed. The role blends administration, patient care, and sales in a patient-centered environment.