Medical Office Assistant

Oceanstone Medical Clinic; White Rock; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Oceanstone Medical Clinic – White Rock

Job summary

Oceanstone Medical Clinic in White Rock, BC is a modern family practice focused on compassionate, patient-centered care. We are seeking a Medical Office Assistant to be the first point of contact, handling scheduling, intake, EMR documentation, insurance verification, and front-desk coordination in a collaborative, team-based environment.

The MOA will support physicians and staff, contribute to a calm clinic flow, and help deliver an excellent patient experience at our growing practice by

Qualifications

• Experience with appointment scheduling and calendar management.
• Familiarity with medical terminology and clinical workflows.
• Knowledge of insurance verification processes.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Ability to work collaboratively within a team.

Responsibilities

• Manage phone lines with professionalism and warmth.
• Schedule and coordinate patient appointments efficiently.
• Perform patient intake and maintain accurate records in the EMR.
• Verify health coverage and liaise with insurance providers as needed.
• Support physicians with administrative and clinical workflow coordination.
• Handle correspondence, referrals, and documentation.
• Maintain a calm and welcoming front-desk environment.
• Contribute to efficient clinic flow and patient satisfaction.

Skills

Appointment scheduling

Medical terminology

EMR systems

Insurance verification

Communication

Team collaboration

Education

MOA program completion

Tools

Oscar Pro EMR

Job description

Oceanstone Medical Clinic – White Rock, BC

Oceanstone Medical Clinic is a modern, patient-centred family practice located in the heart of White Rock, BC. We are building a calm, compassionate, and high-functioning clinical environment where healthcare feels both personal and empowering.

Our team of experienced family physicians provides comprehensive care across all stages of life . Our mission: Empowering your best health.

Role Overview

We are seeking a Medical Office Assistant (MOA) to join our growing team in a full-time or part-time, on-site role. As the first point of contact for patients, you will play a key role in shaping the patient experience and supporting the smooth day-to-day operations of the clinic. This role requires someone who is organized, compassionate, proactive, and thrives in a structured, team-based environment.

Key Responsibilities

• Manage phone lines with professionalism and warmth
• Schedule and coordinate patient appointments efficiently
• Perform patient intake and maintain accurate records in the EMR
• Verify health coverage and liaise with insurance providers as needed
• Support physicians with administrative and clinical workflow coordination
• Handle correspondence, referrals, and documentation
• Maintain a calm and welcoming front-desk environment
• Contribute to efficient clinic flow and patient satisfaction

Qualifications & Skills

• Experience with appointment scheduling and calendar management
• Familiarity with medical terminology and clinical workflows
• Knowledge of insurance verification processes
• Excellent organizational and multitasking abilities
• Strong communication and interpersonal skills
• Ability to work collaboratively within a team

Preferred

• Previous experience in a family practice or medical clinic
• Completion of a Medical Office Assistant program
• Experience with EMR systems (Oscar Pro preferred)
• Based in White rock / South Surrey

Who You Are

• Compassionate, patient-focused, and detail-oriented
• Calm under pressure and able to prioritize effectively
• Proactive and takes ownership of tasks
• Excited to be part of a growing clinic environment
• Aligned with a culture of respect, professionalism, and excellence

Why Join Oceanstone

• Be part of a new and growing clinic from the ground up
• Supportive, team-oriented culture
• Leadership that values work-life balance and staff wellbeing
• Modern clinic space steps from White Rock beach
• Opportunity to grow with the clinic and shape its future