Operator Bus

City of Winnipeg; Winnipeg; On-site; CAD 32,000 - 45,000; Full time

Job summary

City of Winnipeg's Winnipeg Transit seeks a Bus Operator to deliver safe, courteous, on-time service while upholding all policies and regulations.

You will operate transit buses, monitor fare payment, assist passengers, adhere to routes and schedules, and maintain a valid Manitoba driver's license. This is a permanent, full-time position with comprehensive benefits.

Applicants must meet the stated qualifications and be able to work varied shifts, including evenings and weekends.

Qualifications

• Grade 10 or equivalent training and experience.
• Manitoba Class 2 Driver's License with air brake endorsement.
• Minimum 3 years driving experience.
• Minimum 2 years customer service experience.
• Knowledge of Winnipeg landmarks, streets and bus routes.
• Strong map reading and layout awareness.
• Ability to quickly learn new technologies.
• Professional and confident communication with diverse audiences.
• Written communication and ability to comprehend Transit policies and procedures.
• Ability to manage priorities and remain accurate and calm.
• Ability to work in a diverse community with dignity and respect.
• Ability to work independently within a team while maintaining integrity.
• Conflict resolution for high-stress customer interactions.

Responsibilities

• Operate Transit Buses safely and in compliance with policy and City standards.
• Provide professional, courteous customer service to Winnipeg Transit customers.
• Adhere to Transit policies and procedures and City administrative standards.

Skills

Customer service

Safety mindset

Communication

Map reading

Education

Grade 10 or equivalent training/experience

Manitoba Class 2 Driver's License with air brake endorsement

Minimum 3 years driving experience

Minimum 2 years customer service experience

Knowledge of City of Winnipeg landmarks, streets and bus routes

Strong map reading and layout awareness

Ability to learn new technologies quickly

Professional, confident communication with diverse audiences

Written communication and policy comprehension

Ability to manage priorities and maintain composure

Ability to work in a diverse community with dignity and respect

Ability to work independently within a team

Conflict resolution skills for high-stress interactions

Foreign credential assessment if educated outside Canada

Tools

Job description

Recruitment Details

Bus Operator

Department

Winnipeg Transit

Designated Work Location

421 Osborne Street, various locations

Position Type

Permanent, Full-time

Salary

$23.63-$33.14 hourly

Posting No

127326

Closing Date

September 15, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Job Profile

Under the general supervision of an Operations Supervisor, the Bus Operator is responsible for ensuring that safe, courteous and on‑time Transit service is provided to passengers. This includes: adherence to all applicable laws and Winnipeg Transit policy; interacting in a friendly and helpful manner with passengers and the public; adhering to assigned routes and schedule; managing and diffusing instances of conflict; monitoring fare payment; adherence to assault avoidance techniques; and maintaining a valid driver's license. The position is also attentive to any concerns that may affect community safety.

For more detailed information about the position of a Bus Operator, including the shifts and schedules please copy and paste the following link into your internet browser: https://winnipegtransit.com/en/careers/bus-operator/

As The Bus Operator You Will

• Operate Transit Buses safely and in compliance with Transit and City policy, provide professional customer service, and ensure passenger safety boarding or alighting.
• Provide professional, courteous customer service to Winnipeg Transit customers.
• Adhere to Transit policies and procedures and City administrative standards.

Your Education And Qualifications Include

• Grade 10 or equivalent combination of training and experience.
• Manitoba Beginners Class 2 Driver's License with air brake endorsement.
• Minimum of 3 years driving experience satisfactory to the Employer.
• Maintain a driver safety record acceptable to the Employer.
• Minimum 2 years customer service experience (in‑person contact with the public).
• Ability to operate vehicles safely, defensively and within the standard safety guidelines, regulations and restrictions of the Highway Traffic Act.
• Knowledge of City of Winnipeg landmarks, streets and bus routes.
• Strong map reading skills and strong City of Winnipeg layout awareness.
• Ability to quickly learn and adapt to new technologies.
• Ability to communicate professionally and confidently with diverse audiences.
• Written communication skills including the ability to comprehend Transit policies and procedures, including report writing.
• Ability to manage competing priorities and distractions while maintain focus, accuracy, and composure.
• Ability to work in a diverse cultural community with dignity and respect.
• Ability to work independently within a team environment while consistently upholding high standards integrity, accountability and service excellence.
• Conflict resolution skills with the ability to handle high‑stress customer interactions, successfully de‑escalate tense situations, while maintaining professionalism and customer satisfaction.
• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions Of Employment

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• Police Information Check (with vulnerable sector check) satisfactory to the employer will be required from the successful candidate, at their expense. To obtain a Police Information Check, please visit www.winnipeg.ca/police.
• Must hold and maintain a valid Manitoba Class 5 driver's license with a minimum Driver's Safety Rating of -2.
• Must be able to obtain and maintain a Class 2F driver's license with airbrake endorsement.
• Must be able to meet the physical demands of the position, including but not limited to: sitting for extended periods of time, reaching, bending, twisting at the waist and neck, grip and leg strength.
• Must be able to work a variety of shifts, including: evenings, weekends, holidays, and split shifts.

Hours of Work

As assigned/required

Employee Group

Amalgamated Transit Union (ATU)

Position Reports To

Operations Supervisor

Only candidates selected for interviews will be contacted.