Operations Support Specialist - Field & Data Coordination

FortisBC; Trail; On-site; CAD 82,656,000 - 108,830,000; Full time

Job summary

FortisBC Operations and Engineering seeks an Operations Support Representative 2 to provide broad administrative support, coordinate field resources, enter data accurately, and communicate with crews, utilities and authorities.

The role requires a High School diploma and about 9 months of related experience, with strong organizational and communication skills and proficiency in SAP and MS Office to support emergency and routine operations.

Qualifications

• High School diploma or equivalent required.
• 9 months of related OSR experience or similar role.
• Strong organizational and multi-tasking abilities.
• Excellent verbal and written communication skills.
• Working knowledge of SAP and MS Office applications.

Responsibilities

• Answers non-routine inquiries and provides detailed information to crews, customers, and authorities.
• Analyzes, interprets, and communicates information to support operations.
• Notifies and coordinates with FortisBC personnel and external bodies for construction, maintenance or emergencies.
• Processes work orders and maintains data integrity, including measurements and follow-on work requirements.
• Arranges resources and materials, and tracks availability of services.
• Maintains contact with Field Resources regarding schedules and job statuses.

Skills

Organizational skills

Verbal communication

Written communication

SAP

MS Office

Data interpretation

Team orientation

Education

High School diploma

Tools

SAP

MS Office

Job description

FortisBC Operations and Engineering seeks an Operations Support Representative 2 to provide broad administrative support, coordinate field resources, enter data accurately, and communicate with crews, utilities and authorities.

The role requires a High School diploma and about 9 months of related experience, with strong organizational and communication skills and proficiency in SAP and MS Office to support emergency and routine operations.