Operations Supervisor, Support

FortisBC; Surrey; On-site; CAD 110,000 - 129,000; Full time

Job summary

FortisBC in Surrey, BC is seeking an Operations Supervisor, Support to lead a team responsible for ensuring safe, reliable energy distribution within a defined area. You will supervise daily operations, build strong working relationships, and drive continuous improvement in processes while upholding our safety culture and company values.

This role offers a competitive salary, full-time regular employment, and a comprehensive benefits package.

Qualifications

• Bachelor’s degree or Diploma of Technology in a related discipline (asset).
• 5 years of leadership experience.
• Experience managing in a unionized workforce (asset).

Responsibilities

• Develop relationships with direct reports and team.
• Understand role challenges and how the team achieves success.
• Foster a collaborative and inclusive work environment.
• Champion safety culture to safeguard against incidents.
• Develop and coordinate training for your team.
• Expand knowledge of budgets and resource planning.
• Identify opportunities to improve processes.
• Develop relationships with internal and external stakeholders.
• Partner with peers to drive operational excellence.

Skills

Leadership

Team management

Safety focus

Collaboration

Process improvement

Stakeholder coordination

Education

Bachelor’s degree or Diploma of Technology (asset)

Applied Science Technologists & Technicians of BC certification (asset)

Tools

Microsoft Suite (Word, Excel)

Job description

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Operations Supervisor, Support

Location: Surrey, BC, CA

Branch: Gas
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Expected Hiring Range: $109,900.00to $129,200.00 Annually
Short-term Incentive Eligible: Yes
Workplace Flexibility:No
Posting End Date: Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

Not only do you have the experience under your belt, but your knowledge of managing and leading a team is second to none. Safety is always your top priority, and all your operations decisions are focused on safeguarding the well-being of everyone around you. If this sounds like you, you’ll be a great fit as our Operations Supervisor.

Reporting to the Operations Manager, Support, this position is responsible to supervise and provide leadership to a team to meet daily operational demands and support the distribution, transmission and delivery of energy, safely and reliably, to FortisBC customers within a designated geographical area and/or facility.

Collaboration comes naturally to you, and you value building connections with your colleagues to create a welcoming, and inclusive workplace. You’re always looking for ways to continually improve processes and procedures and develop your skills to best lead your team.

We pride ourselves on serving energy to our customers sustainably, safely and reliably. With the skills and values, you bring to the table, we want you to join us in rethinking our energy future.

In this role, you will:

• Develop your relationships with reports and team.
• Familiarize yourself with the role specific challenges by gaining an in depth understanding of what, why and how your team achieves success.
• Foster a collaborative and inclusive work environment.
• Champion our safety culture to safeguard against accidents and injuries.
• Develop and coordinate training for your team.
• Expand your knowledge of resource and administrative budgets.
• Expand your knowledge of role specific challenges and look for opportunities to improve processes.
• Develop relationships with internal and external stakeholders.
• Partner with peers and internal stakeholders in developing strategic initiatives to drive operational excellence.

What it takes:

• Bachelor’s degree or Diploma of Technology in a related discipline from a recognized program is considered an asset.
• 5 years of related experience in a leadership capacity.
• Certified member in theApplied Science Technologists & Technicians of BC or professional equivalent is an asset.
• Previous experience managing in a Unionized workforce.
• Previous experience in construction, underground utilities, and emergency response is an asset.
• A passion for developing quality solutions with a safety-focused mindset.
• A collaborative and inclusive approach to strengthening connections in the workplace.
• Working knowledge of Microsoft Suite such as Word, Excel, etc.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles .