Operations Supervisor, Vacuum Truck Services

GFL Environmental Inc.; Surrey; On-site; CAD 70,000 - 90,000; Full time

Job summary

GFL Environmental Inc. is seeking an Operations Supervisor to lead daily field operations, mentor drivers, and uphold safety and performance standards.

You will coordinate work orders, manage scheduling, monitor fleet maintenance, and serve as the primary client contact to build long‑term partnerships. This role emphasizes proactive safety, data‑driven decisions, and collaboration with field teams to deliver reliable environmental services.

Qualifications

• Proven experience in a supervisory/leadership role.
• Background in vacuum, pump truck, construction, waste or trucking/fleet management.
• Valid Class 5 driver's license with clean abstract; Class 1/3A preferred.
• Flexible availability for on-call and emergencies.
• Strong mechanical aptitude.

Responsibilities

• Lead safety culture and enforce policies.
• Coordinate daily work orders and staff scheduling.
• Oversee fleet standards and preventive maintenance.
• Ensure staff use proper tools, PPE safely.
• Supervise drivers with coaching and evaluations.
• Act as primary client contact and build partnerships.
• Conduct site visits and provide data for bids.
• Provide field insights to business development.
• Review operator logs and Hours of Service for compliance.

Skills

Leadership

Safety culture

Scheduling

Fleet management

Mechanical aptitude

Communication

Problem-solving

Job description

Summary

The Operations Supervisor is a key leadership role responsible for the seamless execution of daily field operations. You will champion a culture of safety and excellence by mentoring our Drivers, maintaining rigorous operational standards, and serving as a dedicated point of contact for our clients.

Specific Duties and Responsibilities

• Promote and model GFL’s safety culture by leading through action and enforcing all Safety Policies and procedures.
• Coordinate daily work orders and personnel scheduling to ensure optimal resource allocation and timely service delivery.
• Maintain rigorous oversight of fleet operating standards, ensuring all equipment meets safety requirements and follows a strict preventative maintenance schedule.
• Ensure staff are using proper tools, equipment, and PPE safely and effectively.
• Supervise drivers, providing coaching, training, and performance evaluations.
• Serve as a primary point of contact for clients, proactively communicating to build long‑term partnerships and ensure project success.
• Perform regular site visits to conduct comprehensive field inspections and provide technical data to support the bidding and estimating process.
• Partner with the business development team by providing critical field‑level insights and identifying opportunities for service expansion.
• Review and audit operator paperwork, including daily logs and Hours of Service (HOS), to ensure 100% regulatory compliance and data accuracy.
• Other duties as required.

Experience, Qualifications and Education

• Proven experience in a supervisory and/or leadership role is required.
• A strong background in one or more of the following areas is required: Vacuum, Pump Truck (preferred), Construction, Waste, Oil and Gas, Trucking/Fleet Management.
• Valid Class 5 Drivers License and a fairly clean Commercial Drivers Abstract is required; Class 1 or 3A license is preferred.
• Flexible availability, with the ability to respond to on‑call and emergency situations as needed.
• Strong mechanical aptitude.

Knowledge, Skills and Abilities

• Demonstrated commitment to Health & Safety and a Safety‑focused attitude.
• Strong leadership and team‑building skills with the ability to coach, motivate, and develop team members.
• Strong analytical and decision‑making skills to improve operational efficiency.
• Excellent written and verbal communication abilities.
• Strong planning, scheduling, and organizational skills.
• Ability to troubleshoot and resolve problems independently.
• Proficient with basic computer applications.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date. This hiring process may utilize machine‑based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company’s vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.