Operations Manager

GFL Environmental Inc.; Fort Frances; On-site; CAD 80,000 - 110,000; Full time

Job summary

GFL Environmental Inc. seeks an Operations Manager to lead and supervise personnel, ensuring safe, professional and efficient service and a professional corporate image.

You will set priorities, manage daily operations, drive financial performance and uphold safety standards while recruiting and training staff across field and office teams.

Qualifications

• BA or BS Degree desired or equivalent experience.
• 2-3 years experience in waste industry desired.
• Must be able to meet relevant criteria for safety sensitive functions according to Company standards
• May require Commercial Driver's License

Responsibilities

• Supervise and train employees to ensure safe, professional and efficient service.
• Establish priorities to meet customer service commitments and protect assets.
• Direct collection and disposal services to use personnel and equipment efficiently.
• Develop and monitor operation profit plan including revenue retention, cost control and growth.
• Promote and sustain an effective safety program, investigate accidents and complete required paperwork.
• Recruit, interview, hire, train and discipline product line personnel; ensure proper uniforms and compliance with policies.

Skills

Proven leadership

Communication skills

Education

BA or BS Degree

Job description

The Operations Manager will select, supervise and train employees in their respective position to ensure safe, professional and efficient service. This individual will provide leadership which results in positive employee/employer relations and a professional corporate image.

Key Responsibilities

Personnel

• Ensure fair treatment of all personnel.
• Establish and maintain high appearance standards throughout all operations.
• Practice progressive discipline with all employee performance issues.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation.
• Adhere to all wage and hour guidelines.

Operations

• Establish priorities to meet customer service commitments.
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Protect and preserve all assets.
• Ensure all drivers are DOT compliant.
• Be familiar with and ensure compliance with all DOT regulations.
• Enter appropriate product line data into TRUX on a daily basis as needed.
• Assist in the completion of scheduled route audits.

Financial

• Assist in development and execution of an operation profit plan that includes:
  • Revenue retention & growth
  • Cost of operations
  • Growth objectives
  • Productivity standards
  • Capital Requirements:
    • Personnel needed
    • Ensure Branch profit margins are met

Safety

• Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees.
• Investigate accidents and prepare necessary paperwork.
• Ensure route observations are completed on a routine basis.
• Schedule, plan, and conduct safety meetings (monthly).

Additional Responsibilities

• Recruit, interview, hire, train and discipline all product line personnel.
• Ensure all employees are dressed in the proper uniform provided by GFL Environmental.
• Conform in all respects with applicable laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
• Perform other duties and responsibilities as required or requested by management.

Requirements

• BA or BS Degree desired or equivalent experience.
• 2-3 years experience in waste industry desired.
• Must be able to meet relevant criteria for safety sensitive functions according to Company standards
• May require Commercial Driver's License

Knowledge, Skills and Abilities

• Proven leadership and communication skills.

Physical/Mental Demands

• Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and climb.

Visual Requirements

• include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions

• Work in office environment 80% of the time.
• Noise level is usually moderate.
• Work in motor vehicle traffic conditions occasionally
• Some travel required.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.